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Lexus of Omaha

Omaha, NE

Overview
Employees
Reviews
Vehicles
4.8
396 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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13025 W Dodge Rd

Omaha, NE

68154

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Showing 396 reviews

February 25, 2023

Another great experience at the Lexus dealership today. Cory was extremely helpful & answered any questions I had. Top notch ppl working there. More

by peggy220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory
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Feb 27, 2023 -

Lexus of Omaha responded

Peggy, we are so happy to hear that Cory and the team made you a satisfied customer! Thank you for choosing Lexus of Omaha and for sharing your experience. Drive safely until we see you next!

Helpful
February 23, 2023

Super helpful, professional, and thorough with scheduling & work on my car! Also, very reasonable pricing. More

by linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
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Feb 24, 2023 -

Lexus of Omaha responded

We are glad to hear that you are satisfied with our cost-effective prices and thorough service. Thank you for working with the Lexus of Omaha team, Linda!

Helpful
February 15, 2023

Disappointed summarizes my recent service experience. The tires I purchased were due for a 5,000 mile rotation. When I purchased the tires I asked if the price included road hazard and balance and rota More

by W H
Recommend Dealer
No
Employees Worked With
Appointment made online
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Feb 15, 2023 -

Lexus of Omaha responded

I am so sorry to hear that there was a miscommunication. We strive to deliver a straightforward and seamless process, and it's disappointing to learn that we let you down this time. I'd like to step in so that I can try to figure out what happened and see if I can help improve your experience. If you are willing, please consider giving me a call. Thank you, Brad Richey - Service Manager - 402-333-6400

Helpful
February 15, 2023

My RX330 and RX350 both serviced by Lexus. Cory has always provided professional service in diagnosing the problem and explaining optional solutions to fix the problem. He values the customer More

by dbeighley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Maisbach
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Feb 15, 2023 -

Lexus of Omaha responded

Thank you for trusting Lexus of Omaha to service both your RX330 and RX350! We appreciate your business and confidence in us to assist. See you again next time you need us!

Helpful
February 13, 2023

The people that I talked to in service were very helpful and answered the questions that I had. I will definitely be back. More

by lj_brock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Berg
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Feb 14, 2023 -

Lexus of Omaha responded

We’re delighted to get your 5-star review. Thanks from the entire team here at Lexus of Omaha!

Helpful
February 11, 2023

Bill has helped us with 2 other purchases in the past. He is personable & efficient. I would recommend him to my family & friends. More

by Mary
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bill Spence
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Feb 13, 2023 -

Lexus of Omaha responded

Mary, thank you for the review! We appreciate the kind feedback about Bill and hope to see you back again at Lexus of Omaha. Safe travels!

Helpful
February 10, 2023

I always have professional customer service with Cory, and excellent craftsmanship with all of the maintenance team 😃 More

by Tracyz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory
Report | Print
Feb 13, 2023 -

Lexus of Omaha responded

Thanks for the great review of Lexus of Omaha, Tracy! Cory will appreciate your kind feedback.

Helpful
January 28, 2023

The service at this dealership is why I keep buying from them. I also enjoy the lounge, hosted by Diane. More

by emmisner2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory
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Jan 30, 2023 -

Lexus of Omaha responded

Thank you for the review! We are so glad to hear that Diane delivered such a successful service experience. Drive safely, and we hope to see you back again at Lexus of Omaha!

Helpful
January 26, 2023

Service Manager Will was very helpful with getting this approved with Lexus and when I was there Adi gave me great service. More

by wbrunz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will
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Jan 26, 2023 -

Lexus of Omaha responded

We're delighted that Will and Adi made your experience a total success! Thanks for working with us at Lexus of Omaha. Safe travels, and we'll see you next time!

Helpful
January 24, 2023

They are simply the best. Friendly, professional, knowledgeable and best customer service. That’s why we own two. More

by Maris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry, don’t remember names. They’re all awesome.
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Jan 25, 2023 -

Lexus of Omaha responded

Thank you for this kind feedback, Maris! The team is grateful for your trust and loyal business.

Helpful
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