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Lexus of Omaha

Omaha, NE

Overview
Employees
Reviews
Vehicles
4.8
399 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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13025 W Dodge Rd

Omaha, NE

68154

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Showing 399 reviews

December 12, 2022

Bill is the type of salesperson that I will use as a benchmark of service. He was very informative, patient and, never once made us feel pressured. He took the time to follow-up with us and was always a More

by Sarah
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Bill Spence
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Dec 12, 2022 -

Lexus of Omaha responded

Sarah, thank you for the great review! We are so glad to hear that you had such a successful purchase experience working with Bill and the Lexus of Omaha team. Drive safely, and we hope to see you back again down the road!

Helpful
December 10, 2022

The staff where pleasant but the issue with my car was not resolved, after they said it was something as simple as a TPS sensor in my spare tire quite disappointing and I drove from Sioux City is the real More

by colinwelder1063
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't recall
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Dec 12, 2022 -

Lexus of Omaha responded

I am so sorry to hear that your appointment did not go as hoped and that your vehicle is in need of additional service. Our goal is to deliver top-quality care, and it's disappointing to learn that we missed the mark here. I'd like to step in to ensure your outstanding concerns regarding your vehicle are addressed and see if I can help improve your experience. At your earliest convenience, please consider giving me a call. Thank you, Brad Richey - Service Manager - 402-333-6400

Helpful
December 05, 2022

The whole process was quick, easy and seamless. Couldnt have gone better, I was very impressed More

by Jmunruh1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Na
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Dec 06, 2022 -

Lexus of Omaha responded

This is exactly the kind of feedback we work hard for at Lexus of Omaha. Thanks for a stellar review!

Helpful
December 03, 2022

Beautiful car and service was friendly and helpful. Bill did a great job working with me over the course of a whole month More

by Michael
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Spence
Report | Print
Dec 05, 2022 -

Lexus of Omaha responded

Michael, thank you for the great review! We are thrilled to hear that you had a successful purchase experience working with the Lexus of Omaha team. Drive safely, and we hope to see you back again down the road!

Helpful
December 02, 2022

Went in for a recall service. The vehicle was returned to me washed, vacuumed and a full tank of gas. I paid nothing for the service. Nick was awesome to deal with. He was promp More

by Janet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
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Dec 05, 2022 -

Lexus of Omaha responded

Hi Janet - Thank you for leaving Lexus of Omaha a review and sharing your kind words for Nick! It was a pleasure assisting you with all your service needs. Until next time!

Helpful
December 01, 2022

Always great service. Friendly and always looking out for best interest for customers. Thanks for this. More

by Joan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Vondra
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Dec 02, 2022 -

Lexus of Omaha responded

We’re glad to hear that our team delivers great service, Joan! Thank you for your continued trust and confidence in us here at Lexus of Omaha.

Helpful
December 01, 2022

My car looked awesome and I feel like it was well checked out. Thank you for great service. More

by henkehoney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adi and musback
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Dec 02, 2022 -

Lexus of Omaha responded

This review means a lot to us! Thank you for choosing Lexus of Omaha and for sharing your thoughtful feedback about our team. We hope to see you again!

Helpful
December 01, 2022

I have done business with Lexus of Omaha for over 15 yrs. The dealership is always friendly, knowledgeable and straightforward about repairs and maintenance. I will continue to drive a Lexus and do business More

by pjohnson213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor and Corey
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Dec 01, 2022 -

Lexus of Omaha responded

Thank you for your great review! We're happy to hear that the Lexus of Omaha team has always been friendly and knowledgeable during every visit. We appreciate your business, and we hope you have a nice day.

Helpful
November 23, 2022

Great service, knowledgeable and polite personnel and suv looked brand new when they were done. More

by Jordankjjordan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geraldo
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Nov 28, 2022 -

Lexus of Omaha responded

We are delighted to read this feedback! Thank you for trusting our Lexus of Omaha team to take great care of your vehicle. Safe driving!

Helpful
November 22, 2022

Mehdi was great to work with and very transparent on all the information I need to know about my new purchase More

by Pablo Valadez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Kraft
Report | Print
Nov 23, 2022 -

Lexus of Omaha responded

Thank you for your great review, Pablo. We're glad that Mehdi was wonderful to work with, congrats on your purchase!

Helpful
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