Lexus of Orange County

Lexus RX 350 2016 Easy to deal with. Low pressure, friendly and responsive. I usually hate buying cars from a dealership but John Roscino was a pleasure to work with Easy to deal with. Low pressure, friendly and responsive. I usually hate buying cars from a dealership but John Roscino was a pleasure to work with. More

Brake Pads and oil change Special sent to me in an e-mail. Had work done. Chris was very friendly and helpful. The only issue was that the Special Deal was made aware to the cu Special sent to me in an e-mail. Had work done. Chris was very friendly and helpful. The only issue was that the Special Deal was made aware to the customer but not to the dealership. No one knew that they were offering a special. Had to forward them the e-mail for proof. They honored it without question. It was very strange though. More

Recall and tire rotation Took way longer than told, even when they said it was done, left with more issue than I went in with, have to come back again! Took way longer than told, even when they said it was done, left with more issue than I went in with, have to come back again! More

Service of existing vehicle and Sales inqury Both people I interacted with were more than helpful. I had my car inspected and inquired about a car that my daughter may be interested in buying. Mr Both people I interacted with were more than helpful. I had my car inspected and inquired about a car that my daughter may be interested in buying. Mr. Roscino went out of his way even though he knew I was inquiring for my daughter not myself. Mr. Nenning was friendly and helpful. More

Window shopping turned into dream experience Stopped in to see car husband saw on tv...love at first sight. Place was spotless...car was shining...staff was friendly, knowledgeable and very easy Stopped in to see car husband saw on tv...love at first sight. Place was spotless...car was shining...staff was friendly, knowledgeable and very easy to work with....drove out with a fantastic car and deal. More

Excellent experience. Every as advertised. great price. Zero pressure. Zero surprise. Beautiful facility. Extremely clean cars. Friendly staff. Very nice waiting area wit Every as advertised. great price. Zero pressure. Zero surprise. Beautiful facility. Extremely clean cars. Friendly staff. Very nice waiting area with many free snacks and drinks while you wait for service or deal to get done. More

Selling your car to a dealership I made an agreement with Prestige Lexus of Middletown for the sale of a very high-end vehicle for an extremely low fixed price, despite having better I made an agreement with Prestige Lexus of Middletown for the sale of a very high-end vehicle for an extremely low fixed price, despite having better offers. It was assured that the transaction would be seamless and quick as the dealership offered a written agreement for a 3-5 business day transaction. 8 days later, the transaction is not complete. This experience was inconvenient and unfortunate, requiring me to pursue other legal options. More

Outstanding experience!!!! Service was exceptional. No complaints. Prompt and courteous. Everyone was tremendously helpful and kind . Car was ready on time and was clean and all Service was exceptional. No complaints. Prompt and courteous. Everyone was tremendously helpful and kind . Car was ready on time and was clean and all issues were addressed. More

Excellent deal and experience buying a used truck here! Found an outstanding deal on the used vehicle we were shopping for. John and the staff were wonderful to work with, very fast completing the sale, an Found an outstanding deal on the used vehicle we were shopping for. John and the staff were wonderful to work with, very fast completing the sale, and helped me even improve my auto loan better than my own bank research! John is a genuine, caring person who didn’t have any of that stereotypical car salesman vibe. No games... made everything painless. I would look for John and this dealership again in the future. More

Mesmerizing delivery Melissa was charming, enthusiastic and worked diligently to deliver my new car. Gr8 to work with you! I'll come back for more! Promise! Promise! Melissa was charming, enthusiastic and worked diligently to deliver my new car. Gr8 to work with you! I'll come back for more! Promise! Promise! More