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Lexus of Orange County

Middletown, NY

Overview
Employees
Reviews
Vehicles
4.7
1,459 Reviews
We believe that our customers are as special as our cars, so we take car shopping to a whole new level. Stop by to see how we have transformed the Lexus experience. From the purchase of your new Lexus to the time you need it serviced or repaired, we offer the kind of customer service all great dealerships aspire to. Our wide range of new Lexus models are always competitively priced, and our Certified Pre-Owned Lexus models have been meticulously inspected and are backed by a generous warranty. We also maintain a range of used vehicles from Lexus to other carmakers. Come in to test drive a new or pre-owned, ask questions about Lexus financing, leasing a new car, or the maintenance you need to keep your car running great for years to come. Come Experience Amazing at Lexus of Orange County.
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3496 Route 6

Middletown, NY

10940

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Showing 1,459 reviews

August 02, 2023

The service department was knowledgeable, friendly, helpful in serviceiñg my vehicle. I enjoyed the minimal wait time. More

by KC25_2000
Recommend Dealer
Yes
Employees Worked With
Aracelis Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Nenning
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 02, 2023 -

Lexus of Orange County responded

We are so happy you were satisfied with your service, and we love to hear when our team can get customers in and out in a timely manner! It is a pleasure working with you, and we look forward to next time. Travel safe and visit Lexus of Orange County again soon!

Helpful
August 01, 2023

Everyone I dealt with was very friendly, I feel like I got a great deal and I’m loving my new Lexus More

by Tredora1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Jaloudi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua and the man I signed with in finance
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Aug 02, 2023 -

Lexus of Orange County responded

Thank you for leaving Lexus of Orange County five stars! It is our pleasure to provide you with friendly service, and we cannot wait to assist you again soon! Travel safe and enjoy your new Lexus!

Helpful
August 01, 2023

The dealership was well maintained and employess helpful and friendly. However, they could not secure the car I wanted. More

by sanscott
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Jaloudi
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hassan
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Aug 02, 2023 -

Lexus of Orange County responded

Hi, We appreciate you taking the time to share this feedback. It is unfortunate that our team could not secure the vehicle you desired. If you would like to discuss your visit further, please contact me using the information below. Stephen Berkowitz 845-589-5424 Sales Manager

Helpful
July 30, 2023

They explain everything with detail when I go in for service. They are also always very kind and courteous. More

by csciurca214
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aracelis Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Nenning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 31, 2023 -

Lexus of Orange County responded

Thank you for leaving Lexus of Orange County five stars! It is our pleasure to have thoroughly explained your service to ensure customer trust, and we are happy to see we have earned your confidence. Travel safe and visit our team again soon!

Helpful
July 27, 2023

Friendly. Staff is easy to work with and they took great care of me while there. More

by RICHARD.HOLLAND
Recommend Dealer
Yes
Employees Worked With
Mike from service- 5*
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Jul 28, 2023 -

Lexus of Orange County responded

It is our absolute pleasure to have taken care of you during your visit to Lexus of Orange County! Thank you for taking the time to leave our team five stars. We appreciate your business and can't wait to assist you again down the road!

Helpful
July 27, 2023

Staff and service where great. I would recommend to friend or family. Dealership was very clean and orderly. More

by elugo10
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Aracelis Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Nenning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 28, 2023 -

Lexus of Orange County responded

We are pleased to hear you were satisfied with your service, and it is wonderful that our team has earned your confidence! Thank you for five stars and your recommendation. We look forward to assisting you again at Lexus of Orange County soon!

Helpful
July 27, 2023

They listened to me, they performed the services I asked for, they did it within the prescribed timeframe, as best as I can tell the work was done great. More

by Ed
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Nenning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 28, 2023 -

Lexus of Orange County responded

Ed, thank you for leaving Lexus of Orange County five stars. It is wonderful to hear you were provided with prompt and thorough service, and we look forward to assisting you again soon! Travel safe!

Helpful
July 27, 2023

I have gotten my car serviced at Lexus of Orange County several times. Each time everyone is so nice and helpful. They keep me updated throughout the process and alway in less time than they quote me. I hi More

by Stmarrero
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Aracelis Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Nenning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael
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Jul 28, 2023 -

Lexus of Orange County responded

We are so happy you have been consistently provided with helpful and prompt service! Thank you for your recommendation and five stars. Travel safe and come to Lexus of Orange County again soon!

Helpful
July 26, 2023

Stephen and Josh were super helpful and knowledgeable. They made the process easy to understand and fast. More

by lindaeg78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh
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Jul 26, 2023 -

Lexus of Orange County responded

Thank you for taking the time to leave Lexus of Orange County five stars. We are thrilled to know Stephen and Josh earned your confidence, and it is our absolute pleasure to provide you with knowledgeable and prompt service. Travel safe and visit our store again down the road!

Helpful
July 26, 2023

Everyone is friendly and helpful. It is a pleasure to bring my car here . The dealersip is clean. I never have to wait. More

by hallontheroad
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rebecca Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Nenning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 26, 2023 -

Lexus of Orange County responded

We love to hear that you were satisfied with your experience. It is a pleasure working with you, and we hope to see you in again soon! Until then, travel safe!

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