Lexus of Orange County - Service Center

An amazing experience rivaled only by Christmas morning! An amazing experience rivaled only by Christmas morning! The anticipation of a reward for a job well done all year. An amazing experience rivaled only by Christmas morning! The anticipation of a reward for a job well done all year. More

Courteous, clean and prepared for my arrivals Mike was through, attentive and able to get me in and out timely through, attentive and able to get me in and out timely More

Very pleasant There not much to say the Sid the work and have a print out that tells me what was done and what needs to be done. Everyone was very nice and I have nothing bad to say have a print out that tells me what was done and what needs to be done. Everyone was very nice and I have nothing bad to say More

Very professional and courteous I feel like I was treated as a valuable customer , not just a number as a valuable customer , not just a number More

The gentleman we worked with was great. I apologize for not remembering his name. The service was quick. The people were friendly and with our coupon the price was fair. I apologize for not remembering his name. The service was quick. The people were friendly and with our coupon the price was fair. More

Called for an appointment and was confirmed very easily. I was greeted when arrived. I described the problem and the team investigated and solved it. Very professional and kind service. I was greeted when arrived. I described the problem and the team investigated and solved it. Very professional and kind service. More

Courteous, pleasant and informative Michael. ....5 Michael offered advice to our questions and clearly explained what the procedure is for replacing the timing chain. ....5 Michael offered advice to our questions and clearly explained what the procedure is for replacing the timing chain. More

This was my first Lexus service experience and it far exceeded my expectations. Check in was simple, quick and a loaner car was provided. I was warmly greeted by Chris who immediately addressed a couple exceeded my expectations. Check in was simple, quick and a loaner car was provided. I was warmly greeted by Chris who immediately addressed a couple of questions and concerns I had about my car. Chris called me to update me on the status of my vehicle and my vehicle was returned to me earlier than originally planned. Chris also helped me with an issue that I felt could have been due to the person who owned my vehicle prior to me. I greatly appreciated his help and trust in me. I can't say enough positive things! Great experience. More

Great service and everyone was so polite and professional. Michael was very helpful and kept me informed on my service professional. Michael was very helpful and kept me informed on my service More

He was great explaining my needs and options ! !! He is always giving his customers the best service that the dealer can provide !! He is always giving his customers the best service that the dealer can provide More