Lexus of Orange Park
Jacksonville, FL
Filter Reviews by Keyword
By Type
Showing 552 reviews
Have been to Lexus for service in six different states, always good but the personal attention I received from Catlin Miller was exceptional. Knowledgeable, PATIENT, professional and accommodating. The fol always good but the personal attention I received from Catlin Miller was exceptional. Knowledgeable, PATIENT, professional and accommodating. The follow-up with a video from Charles, the technician with his explanation of the service, was totally unexpected and will ensure my return for future service. RD More
Customer care top priority. Happy, friendly employees. Sales personnel knowledgeable on their inventory and perks to each line of cars. Immaculate showroom, cafeteria a plus, Happy, friendly employees. Sales personnel knowledgeable on their inventory and perks to each line of cars. Immaculate showroom, cafeteria a plus, welcoming atmosphere. More
Catlin Miller was our service advisor. He was excellent. He communicated well took care of business. I’m glad you have somebody like that working for you. He’s a blessing for your dealersh He was excellent. He communicated well took care of business. I’m glad you have somebody like that working for you. He’s a blessing for your dealership. thank you, Stephen Lauter. More
I had an issue while out of my State: It was my first issue. So I called the dealership for help. I was directed to the service advisor Patrick Shelden. He was so patient and helpful. He helped me det issue. So I called the dealership for help. I was directed to the service advisor Patrick Shelden. He was so patient and helpful. He helped me determine my next step for the wonderful Lexus Roadside Service. It became a much less stressful situation because of the help I received from the service advisor and the roadside assistance service…. Thank you to all… More
Great service! Very professional! My service advisor Susan is terrific! She makes bringing my auto for service a real pleasure! Thanks so very much! Very professional! My service advisor Susan is terrific! She makes bringing my auto for service a real pleasure! Thanks so very much! More
I work with Catlin for my Service Representative. I have an older Lexus RX 350 and just love it. I want to keep it running as long as possible. Catlin has gone above and beyond to give me the bes I have an older Lexus RX 350 and just love it. I want to keep it running as long as possible. Catlin has gone above and beyond to give me the best service needed to keep me safe on the road as well as exceptional maintenance maintained to keep my run vehicle running and lasting long. He is kind and a thorough goes over. Things follows up with me via text messages and phone calls. He’s an outstanding service representative. I’ve recommended him to other persons and friends. He is always kind and welcoming. I appreciate Catlin. He is the Best. A very outstanding person in the community as well. More
Friendly and efficient personnel. Greeter Zach and Caitlin in service are pleasures to work with. Café is such a nice perk while you’re waiting. Physical plant of the dealership is cl Greeter Zach and Caitlin in service are pleasures to work with. Café is such a nice perk while you’re waiting. Physical plant of the dealership is clean and comfortable. More


