Upon arriving, immediately greeted by a service rep who directed us to the lobby but before we could open the door, our favorite service writer, Jomar, greeted us . Even though I was told there were no loaner cars when I scheduled appointment, he said someone had just turned in one. After we had a complimentary breakfast, we were on our way. Our car was ready for pick up in three hours. Jomar goes above and beyond to satisfy his customers.