Lexus of Orange Park
Jacksonville, FL
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Let me first start this off by saying we have been an Acura family for decades. In between the two Acura dealerships locally we have never had the experience we had purchasing our new luxury vehicle! Eve Acura family for decades. In between the two Acura dealerships locally we have never had the experience we had purchasing our new luxury vehicle! Everyone and I mean everyone from the sales staff to the managers are personable, approachable and very eager to help you with any and all issues or questions! The perks of being in the Field's family of dealers is great as well! Chase Elliot was a joy to work with! Easy going, not pushy and very knowledgeable on the entire Lexus lineup. Tessa was a pleasure to work with explaining the technology these vehicles come with! Robert McCarthy made the finance part a breeze! Highly recommend stopping in if you're in the market for a luxury vehicle! More
From sales, service and the waiting area they are all top notch. I have been doing business here for over 20 years and they always give me an A plus service experience. I truly appreciate what they do and ho notch. I have been doing business here for over 20 years and they always give me an A plus service experience. I truly appreciate what they do and how they do it. More
Thank you, Jonathan, for your help and support. The update was needed and it is working once again. Your immediate attention was honorable and you even stayed after your time. Very thankful! The update was needed and it is working once again. Your immediate attention was honorable and you even stayed after your time. Very thankful! More
Everyone was very professional and friendly. I am a return customer. The team is knowledgeable and were eager to answer several questions I had regarding my car's features. The courtesy lunch wa I am a return customer. The team is knowledgeable and were eager to answer several questions I had regarding my car's features. The courtesy lunch was very good and appreciated. More
Billy was an excellent salesperson. He made the process enjoyable. Misty, the general manger was great also. Actually everyone we came in contact was professional and friendly. I hig He made the process enjoyable. Misty, the general manger was great also. Actually everyone we came in contact was professional and friendly. I highly recommend this dealership if you shopping for a new vehicle. Tesa took her time with us as she worked with us on all the technology of the vehicle. More
Eric is fantastic! We were VERY pleased with our experience. Friendly, honest and easy to work with their staff. Everything was handled quickly and seamlessly. Te We were VERY pleased with our experience. Friendly, honest and easy to work with their staff. Everything was handled quickly and seamlessly. Tessa did a nice job on the training, but if national does an update on app, staff needs advance knowledge and training. It does not invoke confidence when the trainer says app is new today and she has just seen it. Only negative is the hard sell of expensive add-ons. I might have at least considered buying if I had been given advance details on value and price and was not given the rush tactic when signing docs. More


