Lexus of Orange Park
Jacksonville, FL
Filter Reviews by Keyword
By Type
Showing 450 reviews
Overall, my experience with Chung and Katy was amazing. They were transparent and knowledgeable of their product. From start to finish I never felt pressured. All the information I asked were answered to m They were transparent and knowledgeable of their product. From start to finish I never felt pressured. All the information I asked were answered to my satisfaction. Friendly and helpful. I felt to have known them for a while and considered as part of family..The interactions with them and the tech gentleman who assisted me with all the digital media is awesome. More
The service department is 5 star from start to finish. They are always on time , professional and thorough with their work. I have been taking my Lexus there for 5 years now and never had a problem. I dr They are always on time , professional and thorough with their work. I have been taking my Lexus there for 5 years now and never had a problem. I drive 75 miles each way to get my car serviced there because I know the work will be done right. More
Easy making an appointment and getting a loaner car with Susan Kay as my service manager. The facility is always clean even the outside. The coffee and snacks and food service is wonderful. I agree wi Susan Kay as my service manager. The facility is always clean even the outside. The coffee and snacks and food service is wonderful. I agree with the J.D.Power US customer service index study that Lexus IS best. Thank you to Susan, I have such confidence that my car is in always up to date on service. Stress-free. More
The sales and service departments at Lexus of Orange Park are very efficient and friendly. They provide high quality service. We are very satisfied with Konnor from sales and Brett from service. are very efficient and friendly. They provide high quality service. We are very satisfied with Konnor from sales and Brett from service. More
Brett was very polite and concerned about your vehicle. Beautiful dealership and people. I will continue coming back for service. Beautiful dealership and people. I will continue coming back for service. More