Lexus of Orange Park

So disappointed bought our third lexus from this same dealership . Great salesman but when we took car at about 4:00 pm I noticed tire sensor tire light on as in past with my former lexus tire only n dealership . Great salesman but when we took car at about 4:00 pm I noticed tire sensor tire light on as in past with my former lexus tire only needs air. Tried next day to put in air only no luck getting it to turn off so we ended up getting all new sensors at cost of several hundred dollars. Called dealership they said we should have called them before fixing well we won't call you next time if needing a car. Disappointed to say the least. More

The employees of Orange Park Lexus were friendly, polite and courteous. Dealership was very clean & well maintained. and courteous. Dealership was very clean & well maintained. More

Brett in the service was very accommodating and totally customer service oriented. I did not have time to put in for a loaner and had things to care of in the area and talking to Brett about it he totally customer service oriented. I did not have time to put in for a loaner and had things to care of in the area and talking to Brett about it he totally made it happen. Customer service at its best. More

Quality products, Quality people and Outstanding Service by those employees who care about customer service. by those employees who care about customer service. More

Service was on time. They did not try to up sell unnecessary service and were informative about what was recommended. The dealership was very clean, staff were friendly a They did not try to up sell unnecessary service and were informative about what was recommended. The dealership was very clean, staff were friendly and polite. To top it off they even offered a complementary cafe serving breakfast and lunch. I was expecting to be there for at least 2 hours and was done in an hour. A totally amazing service experience! More

My advisor Carlin get me in out my wait is no longer then 2 hours .. while u wait you can watch tv. And have lunch .. .. Great job Orange Park 😊 JUST THINK THEY CAN DO BETTER ON CAR WASH 😩 2 hours .. while u wait you can watch tv. And have lunch .. .. Great job Orange Park 😊 JUST THINK THEY CAN DO BETTER ON CAR WASH 😩 More

I received great service every one was courteous. My wait time was not long. The breakfast was good. My wait time was not long. The breakfast was good. More

I was pleased with my experience today at Lexus of orange park, very pleasant and took really good care of me park, very pleasant and took really good care of me More

I can't say enough great things about this dealership. Billy my salesman was knowledgeable, courteous and listened to my needs. Robert the Sales Manager was exceptional. Sam the Finance Manager was on t Billy my salesman was knowledgeable, courteous and listened to my needs. Robert the Sales Manager was exceptional. Sam the Finance Manager was on top of his game also. I even got a visit from the General Manager Misty. That was a very nice touch. The Technology Specialist Marissa was super also. Took her time and explained, answered my questions and gave me her card and a handout with instructions. These people go the extra mile. You should definitely purchase from them. They treat you like a king. Who doesn't like that. I also want to commend Jomar the Service Manager who took out time of his day to show me the vehicle. He talked to me about the vehicle. Answered questions about any problems that they have experienced. Which were few. As you can see I came in contact with quite a few people and all were helpful, smiling and treated us with care. More

Excellent and courteous service starting with description of the services to be performed and a summary upon completion. of the services to be performed and a summary upon completion. More