
Lexus of Orange Park
Jacksonville, FL
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Lexus of Orange Park was fantastic to work with. Our salesperson, Cherry, was professional and went over and beyond helping us purchase our vehicle. She even went as far as picking us up from the a Our salesperson, Cherry, was professional and went over and beyond helping us purchase our vehicle. She even went as far as picking us up from the airport the day we purchased our RX 350L. Our experience was top notch and would highly recommend anyone looking to purchase a car from Cherry at Lexus of Orange Park. More
Cherry is the best so sweet and explained everything detail by detail she wasn't in the rush very professional... I would love to do business with her again detail by detail she wasn't in the rush very professional... I would love to do business with her again More
So disappointed bought our third lexus from this same dealership . Great salesman but when we took car at about 4:00 pm I noticed tire sensor tire light on as in past with my former lexus tire only n dealership . Great salesman but when we took car at about 4:00 pm I noticed tire sensor tire light on as in past with my former lexus tire only needs air. Tried next day to put in air only no luck getting it to turn off so we ended up getting all new sensors at cost of several hundred dollars. Called dealership they said we should have called them before fixing well we won't call you next time if needing a car. Disappointed to say the least. More
Brett in the service was very accommodating and totally customer service oriented. I did not have time to put in for a loaner and had things to care of in the area and talking to Brett about it he totally customer service oriented. I did not have time to put in for a loaner and had things to care of in the area and talking to Brett about it he totally made it happen. Customer service at its best. More
Service was on time. They did not try to up sell unnecessary service and were informative about what was recommended. The dealership was very clean, staff were friendly a They did not try to up sell unnecessary service and were informative about what was recommended. The dealership was very clean, staff were friendly and polite. To top it off they even offered a complementary cafe serving breakfast and lunch. I was expecting to be there for at least 2 hours and was done in an hour. A totally amazing service experience! More
My advisor Carlin get me in out my wait is no longer then 2 hours .. while u wait you can watch tv. And have lunch .. .. Great job Orange Park 😊 JUST THINK THEY CAN DO BETTER ON CAR WASH 😩 2 hours .. while u wait you can watch tv. And have lunch .. .. Great job Orange Park 😊 JUST THINK THEY CAN DO BETTER ON CAR WASH 😩 More