Lexus of Orange Park

Eric is fantastic! We were VERY pleased with our experience. Friendly, honest and easy to work with their staff. Everything was handled quickly and seamlessly. Te We were VERY pleased with our experience. Friendly, honest and easy to work with their staff. Everything was handled quickly and seamlessly. Tessa did a nice job on the training, but if national does an update on app, staff needs advance knowledge and training. It does not invoke confidence when the trainer says app is new today and she has just seen it. Only negative is the hard sell of expensive add-ons. I might have at least considered buying if I had been given advance details on value and price and was not given the rush tactic when signing docs. More

The dealership is very professional and efficient I was treated like I was a part of the Lexus family! treated like I was a part of the Lexus family! More

Excellent service as always thank you for th great work always recommend you and the team always recommend you and the team More

Our 2016 NX200T Lexus with 15976 miles was purchased and serviced by Lexus of Orange Park and always done on time and without any adverse situations. We purchased our 2nd 2019 ES300h from them and received serviced by Lexus of Orange Park and always done on time and without any adverse situations. We purchased our 2nd 2019 ES300h from them and received the same excellent service. When we’re ready to buy another new vehicle it will be a Lexus and from the same dealer; their employees are well trained and knowledgeable about their jobs and we have absolutely no complaints whatsoever about their performance. GHK 02/14/24 More

Susan Kay helped me on 2/1/24. She’s always very professional, Patient and courteous. She takes time to answer all questions. She is an excellent service provider. I really like th She’s always very professional, Patient and courteous. She takes time to answer all questions. She is an excellent service provider. I really like the fact that she returns your calls. After your service is done, she walks you to your car and again ask if you are satisfied with Your service. Thanks a lot For your service. More

Very comfortable environment where I wasn't rushed into making a decision. Friendly service and salespersons making a decision. Friendly service and salespersons More

Our sales representative, Cherry Moore, went above and beyond to ensure that our experience at the dealership was nothing short of amazing. We cannot speak highly enough of her professionalism and friendl beyond to ensure that our experience at the dealership was nothing short of amazing. We cannot speak highly enough of her professionalism and friendliness, as well as that of everyone else we encountered. The process was seamless and quick, with a short delivery time and an impeccable vehicle. We highly recommend asking for Cherry to make your dealership experience unforgettable! More

Susan Kay, my Service Representative, was outstanding. She provided me with a thorough and detailed explanation of what needed to be done to my car. The service was completed within the estimate and on t She provided me with a thorough and detailed explanation of what needed to be done to my car. The service was completed within the estimate and on time. Thank you! More

Extremely helpful and fast to work with me when I brought my vehicle in for a service. Cameron was my contact and very helpful. They serviced my car quickly and I was on the way. The staff while waiting wa my vehicle in for a service. Cameron was my contact and very helpful. They serviced my car quickly and I was on the way. The staff while waiting was very nice and checked occasionally to see that I was comfortable. More

The service happened in a timely manner. I was kept up to date on status of my vehicle and had no surprises. I was kept up to date on status of my vehicle and had no surprises. More