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Lexus of Orange Park

Jacksonville, FL

4.8
450 Reviews

7040 Blanding Boulevard

Jacksonville, FL

32244

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Showing 450 reviews

April 06, 2018

Great experience with Carlos I took my Lexus in for oil change & tire rotation a couple days ago. Had a great time. Had a great chicken salad for lunch. Did not take long at al More

by Linda47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos in service
May 30, 2018 -

Lexus of Orange Park responded

Thank you for taking the time to leave incredible feedback! You’re truly in great hands with our Team. It’s a joy to serve your automotive needs and we are dedicated to providing you with only the best experience in the future. Thanks for choosing Fields. Kind Regards, Brian Zehren, General Manager.

March 01, 2018

IS 300 Victor did an excellent job of scheduling and acting with a sense of urgency upon my appointment. It was an "we owe you" from a new car purchase. More

by Michael D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor
May 30, 2018 -

Lexus of Orange Park responded

We’re proud to have such a great Team, who are ready and willing to make your experience great. It pleases me to learn they achieved this goal on your recent visit. Thank you for sharing your assessment of Lexus of Orange Park. We look forward to serving your automotive needs in the future. With gratitude, Brian Zehren, General Manager.

February 21, 2018

Great service I was scheduled in and got in and out quick. No “over-servicing” and reasonable price! Cafe was a great convenience - fresh chef salad was a real tre More

by MrsB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Crane
May 30, 2018 -

Lexus of Orange Park responded

Our Team works hard to ensure our customers receive only the best experience. I’m thrilled they accomplished this on your recent visit. I will see to it that our Team continues to provide you with only the finest customer service in the future. We look forward to the opportunity to surpass your expectations. Respectfully, Brian Zehren, General Manager.

February 19, 2018

Excellent Service!! As always, excellent service from drop off to pick up. The service team, especially Mr. Cabanawan, always provides service with a professionalism and More

by EB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jomar Cabanawan
May 30, 2018 -

Lexus of Orange Park responded

Reviews like yours are something our Team strives for on every visit. Thank you for letting us know our Team provided an enjoyable experience. If there is any way we may further display our commitment to excellence, please let me know how we may be of assistance. In appreciation, Brian Zehren, General Manager – Lexus of Orange Park.

February 13, 2018

Service Repair Each time I have come here it has always been a positive experience. The atmosphere is very nice and everyone is very helpful. You really can't ask fo More

by JLM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Crane
May 30, 2018 -

Lexus of Orange Park responded

It is delightful to learn our Staff went above and beyond your hopes. This is one of our goals for every visit. We look forward to the opportunity to continue earning your trust and future business. Many thanks, Brian Zehren, General Manager.

February 11, 2018

Great Service Both Jennifer and Laine Went out of their way to remove a spot found on the door of my car. They both were concerned with satisfying me. They are the More

by Pgarrett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Crane and Laine
May 30, 2018 -

Lexus of Orange Park responded

We truly appreciate you recognizing our Team’s hard work and dedication. Thank you for choosing Lexus of Orange Park. Please let us know if there is anything further we may do to enrich your forthcoming experiences with our Team. Fields Matters Because You Matter. Warm regards, Brian Zehren, General Manager.

February 09, 2018

Service I only ever schedule my service appointments with Sudan because she is always thorough, super easy to work with and calls me if and when there are any More

by Kmish15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Kay
May 30, 2018 -

Lexus of Orange Park responded

Thank you for your kind words about our Staff. We take all feedback seriously and I’m delighted to be able to share your kind words with our Team. Please don’t hesitate to make me aware of anything we may do to better the quality of service you receive in the future. Thank you for choosing Fields Auto Group. With sincere thanks, Brian Zehren, General Manager.

February 04, 2018

Window tinting was good service Technical staff was very helpful with review of our new Lexus. Marissa was very knowledgeable about our 2018 NX300 & was very patient and courteous wi More

by Shelby3033
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marissa Gilyard, Luis Rios
May 30, 2018 -

Lexus of Orange Park responded

I’m grateful for your enjoyable remarks regarding your experience with our Team. At Lexus of Orange Park, we’re dedicated to providing only the most superior experiences for our customers. I’m pleased that our Team has accomplished this for you. We will ensure our Team continues these great experiences on your future visits. Thank you for choosing Fields. Kind wishes, Brian Zehren, General Manager.

February 01, 2018

Excellent service Everyone at Lexus works very hard to provide the best experience for the customer and deliver the utmost satisfaction. My car always receives the best More

by Carry Franklin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jomar Cabanawan
May 30, 2018 -

Lexus of Orange Park responded

Thank you for reviewing your experience with our Staff here at Lexus of Orange Park. If there is anything further we may do to enrich your future experiences with us, please let me know. It is our delight to serve your automotive needs. All the best, Brian Zehren, General Manager – Lexus of Orange Park.

January 28, 2018

Window molding The window molding on the back door needed to be replaced. Susan Kay arranged to order it on a prior visit and within the week, the part arrived. Su More

by Cyn'sLexus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Kay
May 30, 2018 -

Lexus of Orange Park responded

We appreciate your superb evaluation of your experience with our Team! Thank you for choosing Lexus of Orange Park. It is our goal to ensure you continue to receive only the highest quality experience in the future. Kind thanks, Brian Zehren, General Manager.

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