Lexus of Orange Park

Oil change Lexus if Orange Park is always professional and thorough. The on site cafe helps pass the time while waiting. Usually it only takes about 1.5 hours fo Lexus if Orange Park is always professional and thorough. The on site cafe helps pass the time while waiting. Usually it only takes about 1.5 hours for the oil change along with washing the car and the vacuuming/cleaning the I side. Today it was about 2.5 hours. Not sure why it took so long but having a made to order omelet helped. More

Awesome My service was great and my service rep. Susan Kay was very knowledgeable. I would definitely recommend her to everyone who has a Lexus vehicle. My service was great and my service rep. Susan Kay was very knowledgeable. I would definitely recommend her to everyone who has a Lexus vehicle. More

SERVICE Excellent customer service with Jenifer Crane she is far most one of the best people to deal with at lexus of Orange Park.. Thank you so much Excellent customer service with Jenifer Crane she is far most one of the best people to deal with at lexus of Orange Park.. Thank you so much More

Absolutely fantastic Exceptional customer service provided by all staff. Technician kept me informed on the status of my car to its completion I enjoyed having breakfas Exceptional customer service provided by all staff. Technician kept me informed on the status of my car to its completion I enjoyed having breakfast made prepared while I waited. More

Service Excellent service, very helpful with getting me a loaner car for a few hours when the work was going to take longer than was expected. Excellent service, very helpful with getting me a loaner car for a few hours when the work was going to take longer than was expected. More

This is why we bought a Lexus When it was time to look for a new car, I was drawn to Lexus because of the car design, Lexus's proven reliability and resale value, but also because When it was time to look for a new car, I was drawn to Lexus because of the car design, Lexus's proven reliability and resale value, but also because of their reputation for outstanding service. This has consistently proven itself to be true. This is why I drive a Lexus. More

All This and a Great Breakfast, Too All aspects of my service appointment were handled smoothly and professionally. Work was completed right on time while I had a good breakfast in the All aspects of my service appointment were handled smoothly and professionally. Work was completed right on time while I had a good breakfast in the cafe and caught up on e-mail. Cost was below original estimate, and I was able to apply a service coupon I found on Fields website. A fine experience! Thanks. More

Great service I took my Lexus in for an oil change and my warranty had expired my service tech not only did an excellent job but called them and got them to cover a I took my Lexus in for an oil change and my warranty had expired my service tech not only did an excellent job but called them and got them to cover another oil change for free! Thanks so much. Very much appreciated! Very friendly and professional staff. More

Great Customer Service, Thanks Our Lexus Rep was very informative & had everything ready to process my SUV for service. My vehicle was ready early and I was sent a very descriptive Our Lexus Rep was very informative & had everything ready to process my SUV for service. My vehicle was ready early and I was sent a very descriptive email. Outstanding service from the driveway, to the office & breakfast cook. Happy Thanksgiving to your crew! More

Exceptional Josh was, courteous, respectful and got car ready quickly.We had a small problem and it was handled Hassel free. Would recommend him any time. Josh was, courteous, respectful and got car ready quickly.We had a small problem and it was handled Hassel free. Would recommend him any time. More