
Lexus of Orange Park
Jacksonville, FL
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60,000 mile service I have been going to Orange Park Lexus since 2014 Jomar has always assisted me and I request him every time I’m due for service his customer service I have been going to Orange Park Lexus since 2014 Jomar has always assisted me and I request him every time I’m due for service his customer service skills it’s exceptional he so pleasant to work with and I will always purchased my vehicles and have them serviced at Orange Park Lexus More
Lexus Owner As usual, exceptional service at this dealership. Part was pre-ordered, received mailing notification and personal phone call from designated service As usual, exceptional service at this dealership. Part was pre-ordered, received mailing notification and personal phone call from designated service manager. Service Mgr Jennifer Crane ur the best! More
Service My experience was great they were friendly and very accommodating. And did service in a timely manner .. and provided a loaner car . . And cleaned My experience was great they were friendly and very accommodating. And did service in a timely manner .. and provided a loaner car . . And cleaned car very good More
Friendly service Kelly and Jennifer provided immediate courteous service. I was issued a loaner. Repair service was excellent. Atmosphere was very comfortable. No Kelly and Jennifer provided immediate courteous service. I was issued a loaner. Repair service was excellent. Atmosphere was very comfortable. No issues with the service. More
Perfect inside but windshield was a disappointment Always a good experience but windshield still have remains of lovebugs. I did not realize carpet in hatchback was not on list of things to do; I thin Always a good experience but windshield still have remains of lovebugs. I did not realize carpet in hatchback was not on list of things to do; I think it should be. Two hours and 30 minute wait is a little long for maintenance visit; a battery was installed. More
Oil Cuange Extremely nice folks. Very clean waiting area. Jennifer was very friendly had a positive attitude. She was dead on with the time she promised the car Extremely nice folks. Very clean waiting area. Jennifer was very friendly had a positive attitude. She was dead on with the time she promised the car would be ready. More
5 Five Stars Jomar is my service advisor and has been for several years. He is your best asset! Keeps customers informed and goes way beyond what is normally exp Jomar is my service advisor and has been for several years. He is your best asset! Keeps customers informed and goes way beyond what is normally expected! I feel like he puts himself in my shoes with everything thing he does. I trust and respect his opinion completely! A real asset! More
Professional service at its finest Having service done to my car has never been so easy. I drove up to the service center dropped off my keys and within a few moments Carlos came out g Having service done to my car has never been so easy. I drove up to the service center dropped off my keys and within a few moments Carlos came out greeted me had my loaner car ready and off I went within a few short minutes. I experienced the same professional and prepared service experience when picking up my car after the service was completed. Well done! More
Exceptional service Cindy Engel took down my concerns and one service was completed I asked about one concern I still had and she took the time to have a service rep come Cindy Engel took down my concerns and one service was completed I asked about one concern I still had and she took the time to have a service rep come out to demonstrate the working of the air (fans) in the passenger seat cooler. I was pleased! I appreciate both of them showing rather than telling me this worked. More
Great customer service The service rep that helped me could not have been nicer. It was busy but he kept me updated. It was nice to be able to eat while you wait too. The service rep that helped me could not have been nicer. It was busy but he kept me updated. It was nice to be able to eat while you wait too. More