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Lexus of Orange Park

Jacksonville, FL

4.8
499 Reviews

7040 Blanding Boulevard

Jacksonville, FL

32244

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Showing 499 reviews

March 08, 2016

No problems at all. 15,000 mile service went well. Got my car back the same day unlike Lexus of Jacksonville. They Wreck cars during servicing over there, twice. Very hap More

by ddoright1948
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jomar Cabanawan
May 31, 2017 -

Lexus of Orange Park responded

It is our pleasure to attend to your automotive needs. We are grateful to you for your favorable review. Best Wishes, Brian Zehren, General Manager, Lexus of Orange Park.

March 04, 2016

Don't buy anywhere else!!!!!! My experience with Brumos Lexus of Orange Park was Phenomenal! I have owned 2 Toyota and decided the NX was right for me. I walked in and stated what More

by amattox
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sheree Pivola, Adrian Miron, Michael Davidson
May 31, 2017 -

Lexus of Orange Park responded

Thanks for reviewing our dealership and for your excellent rating of Lexus of Orange Park. If there is any way we may further improve on your experience, please let me know. Best Regards, Brian Zehren, General Manager.

February 28, 2016

No hitch service Great experience with the service team! Service advisor was helpful and to the point, to get us in and out in a timely manner. Service facility is t More

by rogers4283
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Treiber
May 31, 2017 -

Lexus of Orange Park responded

Thank you for your excellent rating! It’s our pleasure to serve your automotive needs. Sincerely, Brian Zehren, General Manager.

February 19, 2016

Over 4 hours to plug a tire!!! Lexus cars are great but this service dept. is the worst. 2nd bad experience here. Will take car from now on to other location More

by DRCDMC
Recommend Dealer
No
May 31, 2017 -

Lexus of Orange Park responded

Thank you for your feedback. In the time since your review, our dealership has changed Ownership and Management and is now part of Fields Auto Group. At Fields, we are dedicated to providing the highest level of customer service and I invite you to visit us again and experience the Fields difference. You may also contact me, Brian Zehren, General Manager at (904) 777-5100, or via email at bzehren@fieldsauto.com if you have any questions. Thank you and I look forward to the opportunity to serve your automotive needs. Sincerely, Brian Zehren, General Manager.

February 16, 2016

Great customer service Very professional customer service orientated is the words to describe my experience at the dealership. I like the full report on my vehicle, i also a More

by Wdutoit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Kay
May 31, 2017 -

Lexus of Orange Park responded

Thank you for your high marks of Lexus of Orange Park! If there is anything further we may do to enhance the quality of your ownership or experience, please let me know. Sincerely, Brian Zehren, General Manager.

February 13, 2016

It was great Everything went as planned. Very quick and efficient. A great experience. Service staff did great job explaining findings and giving recommendations. More

by Boisvertp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan kay
May 31, 2017 -

Lexus of Orange Park responded

We sincerely appreciate your excellent score. If there is any way we may elevate your ownership further, please let me know. Best Regards, Brian Zehren, General Manager, Lexus of Orange Park.

February 06, 2016

It was excellent. I used the vallee service and my car came back checked and washed. How great is that? I also had very nice and professional people working with me. More

by Mary101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I have forgotten their names but they were very professional.
May 31, 2017 -

Lexus of Orange Park responded

Thank you for giving us a 5-star rating of Lexus of Orange Park! I’m delighted we were able to provide you with an exemplary experience. Sincerely, Brian Zehren, General Manager.

February 01, 2016

Great service I was in and out, consumer service was great. Every time I get service fine on my car, they do a great job. Keep up the great work!!!! More

by Nice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't have
May 31, 2017 -

Lexus of Orange Park responded

Thank you, it's our pleasure to serve your automotive needs! Thanks for being part of the Fields Auto Group family! Best Regards, Brian Zehren, General Manager, Lexus of Orange Park.

January 30, 2016

Fantastic Servive and Service Advisor I used to be a customer of Lexus of Jacksonville, but now Lexus of Orange Park. I followed Jomar to his new location. Jomar provides the best custom More

by MPO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jomar
May 31, 2017 -

Lexus of Orange Park responded

Thank you for your first-class rating of Lexus of Orange Park! It’s our delight to serve your automotive needs. Sincerely, Brian Zehren, General Manager.

January 29, 2016

Service Experience This service was really excellent from start to finish. Highlights were the staff that greeted me when I arrived, my outstanding service advisor Tina More

by Annie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tina Crews
May 31, 2017 -

Lexus of Orange Park responded

Thank you! It is really our pleasure to serve your automotive needs. Sincerely, Brian Zehren, General Manager, Lexus of Orange Park.

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