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Lexus of Orange Park

Jacksonville, FL

4.8
495 Reviews

7040 Blanding Boulevard

Jacksonville, FL

32244

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Showing 495 reviews

January 15, 2016

Service Good experience having my 2105 Is350c serviced for the 15,000 mile service. Susan was very helpful. The loaner car made my day easier as well. More

by T Brown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan
May 31, 2017 -

Lexus of Orange Park responded

Thank you for your business! I’m delighted we made your experience an exceptional one! Kind Regards, Brian Zehren, General Manager, Lexus of Orange Park.

January 09, 2016

BRUMOS OF JACKSONVILLE/ORANGE PARK IS THE BEST! I'M CONVINCED THAT THE CUSTOMER SERVICE BRUMOS OFFERS DAY IN & DAY OUT CANNOT BE MATCHED BY ANY COMPETITOR. 5 STARS TREATMENT & SERVICE EVERY SINGLE T More

by captaincrump
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TINA
May 31, 2017 -

Lexus of Orange Park responded

Thank you for leaving Fields a 5-Star rating of Lexus of Orange Park! We appreciate your business and look forward to your next service interval. If you have any questions, or need anything further, please don't hesitate to give me a call at (904) 777-5100. Thanks again, Brian Zehren, General Manager.

January 06, 2016

25k mile service I gave this rating because I can count on them to fix my car and work around my schedule. I will use this facility again and recommend it to others. More

by Gvalle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darrien
May 31, 2017 -

Lexus of Orange Park responded

Thanks for the kind feedback! It's always our pleasure to serve your automotive needs. Thanks again, Brian Zehren, General Manager, Lexus of Orange Park.

January 04, 2016

Loved it! Jomar is awesome!! Love this guy, he treats me like a King! And my car!! They serviced my car and returned it within 48 hours, very impressed. My More

by jsscar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jomar
May 31, 2017 -

Lexus of Orange Park responded

We appreciate the feedback and are happy to hear you had an excellent experience. Thanks for choosing Lexus of Orange Park! Fields Matters Because You Matter. Sincerely, Brian Zehren, General Manager.

January 01, 2016

Easy oil change I'm from out-of-town and it was time for my 10,000 service. Brumos Lexus treated me as though I had purchased my car from them. First class service! More

by Gamecock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not remember the gentlemans name
May 31, 2017 -

Lexus of Orange Park responded

We will do our best to ensure you continue to receive only the best in customer service excellence. Thanks for choosing Lexus of Orange Park! Fields Matters Because You Matter. Sincerely, Brian Zehren, General Manager.

January 01, 2016

Easy breezy experience Great service and so pleasant Easy breezy Very nice to deal with and communicative Thank you for making this a positive experience Great visit More

by Lexus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jomar
May 31, 2017 -

Lexus of Orange Park responded

If there is anything further we may do to help in the future, please feel free to reach out to me directly here at Lexus of Orange Park. It is our pleasure to serve your automotive needs. Best Regards, Brian Zehren, General Manager.

December 19, 2015

consistency My service advisor was very thorough, left me completely satisfied with quality and efficiency. I did appreciate that after inspecting my car regardin More

by asduvolant
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr Cabanawan.
May 31, 2017 -

Lexus of Orange Park responded

I'm happy to learn your experience was worthy of 5-stars, thank you! It's certainly a pleasure serving your automotive needs. Take care and be well! Kind Regards, Brian Zehren, General Manager, Lexus of Orange Park.

December 18, 2015

Maintenance Excellent customer service no surprises. Called in the morning and Tina told me to come in and they would do the service. Wait was less than one ho More

by DebRon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tina, Darren
May 31, 2017 -

Lexus of Orange Park responded

Thanks for your business, DebRon! I'm delighted we furnished you with a great experience, it's our constant goal! If there is any way we may better serve your automotive needs, please let me know. Sincerely, Brian Zehren, General Manager, Lexus of Orange Park.

December 17, 2015

New SUV purchase I found exactly the SUV that I was looking for, and the salesman (Billy Bender) couldn't have been more helpful. Thanks for everything. I would defin More

by SatisfiedBuyer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Bender
May 31, 2017 -

Lexus of Orange Park responded

Thank you! We're now part of Fields Auto Group and we're dedicated to ensuring you receive only the best in customer service. If there is any way we may further elevate your experience moving forward, please let me know how we may be of assistance. Sincerely, Brian Zehren, General Manager, Lexus of Orange Park.

December 06, 2015

Professional and cpmpleted Promptly Awesome experience. I was very pleased with everything. My service advisor was very professional and thoughtful. His communication skills were excel More

by nrt1954
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt was my service adviser. He was excellent.
May 31, 2017 -

Lexus of Orange Park responded

Thank you for your excellent rating in the past. It was and is our pleasure to serve your automotive needs. Kind Regards, Brian Zehren, General Manager, Lexus of Orange Park.

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