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Lexus of Orange Park

Jacksonville, FL

4.8
495 Reviews

7040 Blanding Boulevard

Jacksonville, FL

32244

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Showing 495 reviews

December 05, 2015

Ignition coiled replaced & resecured sunshade button They did an awesome job and the cost was reasonable because I did my research before hand and they were on the money where most dealerships would cost More

by Slsfigo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tina Crews was my service advisor
May 31, 2017 -

Lexus of Orange Park responded

Thank you! It brings us great pleasure to attend to your automotive needs, both in the past and now moving forward as part of the Fields Auto Group. If there is any way we may further improve on your experience, please let me know. Best Regards, Brian Zehren, General Manager, Lexus of Orange Park.

November 27, 2015

Great customer service!! There was was a discrepancy and/or miscommunication of service and cost thereof to my vehicle. My service rep was quick to diffuse the uncomfortable More

by Kip kop
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jomar
Dec 02, 2015 -

Lexus of Orange Park responded

Thank you for choosing Brumos Lexus of Orange Park and for taking the time to write a review! We are so glad to hear that you enjoyed your visit. Our facility aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back in the future.

November 26, 2015

Great service My first service visit to Brumos Lexus of Orange Park was extremely positive. Mr. Derrin Drago took great care of my RX 350 and of me during the visit More

by tallahassee rick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrin Drago (service); Frank Ashdji (new car sales)
Dec 02, 2015 -

Lexus of Orange Park responded

Hi Rick. Thank you for your comments. We are thrilled your experience was a positive one and we look forward to seeing you back at Brumos Lexus of Orange Park.

November 25, 2015

LS460 with 200K I'm not one to praise good work from a car dealership because they should always go above and beyond regardless of which car company they represent ho More

by ArabGentleMan7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Treiber
Dec 02, 2015 -

Lexus of Orange Park responded

Thank you for taking the time to share your important feedback with us. We are delighted to hear that your experience was exceptional. Look forward to your future visits.

November 25, 2015

Excellent service by Derrin Derrin went out of his way to contact Lexus and have them pay for a door and window stripping that was peeled off. Awesome service. More

by Soda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrin Drago
Dec 02, 2015 -

Lexus of Orange Park responded

Thank you for taking the time to post a review. We have passed along your praises to Derrin. We hope to see you in the future.

November 23, 2015

Jomar is the best I've never been concerned about bringing my car to the Orange Park dealership. I always get great service and the staff are reliable and friendly. Tha More

by kate
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jomar
Dec 02, 2015 -

Lexus of Orange Park responded

Thank you for taking the time to review your visit with us. We are pleased to hear that Jomar and our team made your visit great. Looking forward to seeing you soon.

November 22, 2015

Fast, friendly service Had a battery replaced under warranty. Was greeted immediately in service drive. Arrived earlier than scheduled appointment. Car was taken in earlier More

by SexyLexy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Kay
Dec 02, 2015 -

Lexus of Orange Park responded

Thank you for your positive comments. We are so glad to hear that you enjoyed your visit. Please feel free to give us a call if there is anything we can help you with.

November 20, 2015

Everyone was friendly. We arrived there an hour earlier than the scheduled time, but we got the service right away. Since we had to drive back to Tallahassee, we appreciate More

by Yukimom
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan, Kay
Dec 02, 2015 -

Lexus of Orange Park responded

We appreciate your positive feedback and take pride in delivering an excellent customer experience. Please don't hesitate to call us if you have any other concerns.

November 18, 2015

Great I called to check on my suv and it took forever to answer the phone. They need to be a lot better in this area. Over all great. More

by Dottie1975
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tina
Dec 02, 2015 -

Lexus of Orange Park responded

Thank you for taking the time to share your feedback with us. We have escalated your concerns and will improve on phone time.

November 17, 2015

Fast, reliable service The service is always outstanding, in terms of the courtesy, quality of workmanship, timeliness and expeditiousness. I would never take my Lexus anywh More

by MamaRhea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Kay
Dec 02, 2015 -

Lexus of Orange Park responded

Thank you for taking the time to review your visit with us. We are pleased to hear that our team made your visit great. Looking forward to seeing you soon.

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