Lexus of Orange Park

25k mile service I gave this rating because I can count on them to fix my car and work around my schedule. I will use this facility again and recommend it to others. I gave this rating because I can count on them to fix my car and work around my schedule. I will use this facility again and recommend it to others. More

Loved it! Jomar is awesome!! Love this guy, he treats me like a King! And my car!! They serviced my car and returned it within 48 hours, very impressed. My Jomar is awesome!! Love this guy, he treats me like a King! And my car!! They serviced my car and returned it within 48 hours, very impressed. My car also looked spotless with a full tank of gas. Thank you for treating me and the car with great respect. More

Easy oil change I'm from out-of-town and it was time for my 10,000 service. Brumos Lexus treated me as though I had purchased my car from them. First class service! I'm from out-of-town and it was time for my 10,000 service. Brumos Lexus treated me as though I had purchased my car from them. First class service! More

Easy breezy experience Great service and so pleasant Easy breezy Very nice to deal with and communicative Thank you for making this a positive experience Great visit Great service and so pleasant Easy breezy Very nice to deal with and communicative Thank you for making this a positive experience Great visit 2015 More

consistency My service advisor was very thorough, left me completely satisfied with quality and efficiency. I did appreciate that after inspecting my car regardin My service advisor was very thorough, left me completely satisfied with quality and efficiency. I did appreciate that after inspecting my car regarding one problem, he noticed that some other parts needed attention and made sure to take care of it. More

Maintenance Excellent customer service no surprises. Called in the morning and Tina told me to come in and they would do the service. Wait was less than one ho Excellent customer service no surprises. Called in the morning and Tina told me to come in and they would do the service. Wait was less than one hour. More

New SUV purchase I found exactly the SUV that I was looking for, and the salesman (Billy Bender) couldn't have been more helpful. Thanks for everything. I would defin I found exactly the SUV that I was looking for, and the salesman (Billy Bender) couldn't have been more helpful. Thanks for everything. I would definitely go back. More

Professional and cpmpleted Promptly Awesome experience. I was very pleased with everything. My service advisor was very professional and thoughtful. His communication skills were excel Awesome experience. I was very pleased with everything. My service advisor was very professional and thoughtful. His communication skills were excellent. He kept me updated with my service and called me back promptly. Thanks Mr. Thomas More

Ignition coiled replaced & resecured sunshade button They did an awesome job and the cost was reasonable because I did my research before hand and they were on the money where most dealerships would cost They did an awesome job and the cost was reasonable because I did my research before hand and they were on the money where most dealerships would cost more. Plus they provided me s list of things I need to monitor or replaced.. More

Great customer service!! There was was a discrepancy and/or miscommunication of service and cost thereof to my vehicle. My service rep was quick to diffuse the uncomfortable There was was a discrepancy and/or miscommunication of service and cost thereof to my vehicle. My service rep was quick to diffuse the uncomfortable situation in a professional and amicable manner. Brumos Lexus of Orange Park makes a point of getting to know its customers on a personal level and is excellent at providing an unusually high level of service that is not available at other dealerships. More