
Lexus of Orange Park
Jacksonville, FL
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Great service My first service visit to Brumos Lexus of Orange Park was extremely positive. Mr. Derrin Drago took great care of my RX 350 and of me during the visit My first service visit to Brumos Lexus of Orange Park was extremely positive. Mr. Derrin Drago took great care of my RX 350 and of me during the visit, getting my car back to me in just over an hour. The waiting area is large, attractive, clean and comfortable, as are the bathrooms. As an added bonus I passed the time while waiting discussing and test-driving the CT hybrid with a very friendly and competent salesman, Frank Ashdji. On my next service visit my wife will also test drive this car since she will soon be in the market for a new car. More
LS460 with 200K I'm not one to praise good work from a car dealership because they should always go above and beyond regardless of which car company they represent ho I'm not one to praise good work from a car dealership because they should always go above and beyond regardless of which car company they represent however Lexus of Orange Park has always surprised me with me their above average service and professionalism even in the some of the most testing situations. They continually provide knowledgeable feedback and timely repair times even on some of the tougher jobs. I personally work on cars and still take my LS to Orange Park Lexus for my service needs. More
Excellent service by Derrin Derrin went out of his way to contact Lexus and have them pay for a door and window stripping that was peeled off. Awesome service. Derrin went out of his way to contact Lexus and have them pay for a door and window stripping that was peeled off. Awesome service. More
Jomar is the best I've never been concerned about bringing my car to the Orange Park dealership. I always get great service and the staff are reliable and friendly. Tha I've never been concerned about bringing my car to the Orange Park dealership. I always get great service and the staff are reliable and friendly. Thanks! More
Fast, friendly service Had a battery replaced under warranty. Was greeted immediately in service drive. Arrived earlier than scheduled appointment. Car was taken in earlier Had a battery replaced under warranty. Was greeted immediately in service drive. Arrived earlier than scheduled appointment. Car was taken in earlier than appointment time. Susan is very friendly she does not seem to rush customers as other service writers do. She cares about the customers and quality of service. More
Everyone was friendly. We arrived there an hour earlier than the scheduled time, but we got the service right away. Since we had to drive back to Tallahassee, we appreciate We arrived there an hour earlier than the scheduled time, but we got the service right away. Since we had to drive back to Tallahassee, we appreciated your quick attention and the service. More
Great I called to check on my suv and it took forever to answer the phone. They need to be a lot better in this area. Over all great. I called to check on my suv and it took forever to answer the phone. They need to be a lot better in this area. Over all great. More
Fast, reliable service The service is always outstanding, in terms of the courtesy, quality of workmanship, timeliness and expeditiousness. I would never take my Lexus anywh The service is always outstanding, in terms of the courtesy, quality of workmanship, timeliness and expeditiousness. I would never take my Lexus anywhere else for service. More
Got a great deal !!!!!!!!!!! This my second very good experience with dealership. Mark is a oustanding sales person and I would send my friends to him, because of customer service This my second very good experience with dealership. Mark is a oustanding sales person and I would send my friends to him, because of customer service. Kelly was also great to deal with, first class. More
First time. This was our first time dealing with Brumos Lexus of Orange Park and we are very pleased with the experience. Very friendly staff and every one we me This was our first time dealing with Brumos Lexus of Orange Park and we are very pleased with the experience. Very friendly staff and every one we met offered to help in any way possible, but we were very well taken care of by Javier and Chris. More