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Lexus of Orange Park

Jacksonville, FL

4.8
495 Reviews

7040 Blanding Boulevard

Jacksonville, FL

32244

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Showing 495 reviews

June 07, 2015

Brumos Lexus Service Anytime I call upon this agency, there is no concern that my requests will be completed with the Lexus response I have always encountered. Thank you. More

by Springtime88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daren
May 31, 2017 -

Lexus of Orange Park responded

That's certainly what we strive for here at Lexus of Orange Park! Thank you for both your kind words and your business in the past. We're now part of Fields Auto Group and we will continue to provide the great experience you're used to. If there is anything further we may do to enhance the quality of your ownership or experiences, please let me know. Sincerely, Brian Zehren, General Manager.

June 07, 2015

Another Great service I took my vehicle in on a Saturday for service and I must say; it was excellent. The greeter who I had never seen before was courteous. More

by Trinigal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Treiber
May 31, 2017 -

Lexus of Orange Park responded

We will continue to provide this great service to you. It is our pleasure to continue to serve you as we are now part of the Fields Auto Group. Kind Regards, Brian Zehren, General Manager, Lexus of Orange Park.

May 27, 2015

5000 mi service of Lexus GX460 We live in Gainesville and unfortunately there is no Lexus dealer in town. Lexus of Orange Park picked up our vehicle and left us a beautiful loaner v More

by hurrigator
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jomar Cabanawan
May 31, 2017 -

Lexus of Orange Park responded

We look forward to welcoming you now to the Fields Auto Group family with our new ownership! We also look forward to ensuring you continue to receive only the highest level of customer service with every visit. If there is any way we may further enhance either your ownership or experience with us, please feel free to reach out to me directly. Kind Regards, Brian Zehren, General Manager, Lexus of Orange Park.

May 24, 2015

Great service! The service experience is what I have grown to expect from a Lexus organization. No delays at the appointment time, professional approach to service More

by lexusfan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrin Drago
May 31, 2017 -

Lexus of Orange Park responded

That’s wonderful to hear! I’m delighted you had a great experience in the past. Please be assured in knowing that we will continue to provide you with only the best in customer satisfaction. If there is any way we may improve on your experience, please let me know. Sincerely, Brian Zehren, General Manager, Lexus of Orange Park.

May 22, 2015

Excellence defined My experience is beyond description. Excellent doesn't do justice to the service I received from Chris, Randy,Ben, David and Marrissa. I smile every t More

by Kendra2015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris, Randy, Ben, David,Marrissa
May 31, 2017 -

Lexus of Orange Park responded

Thank you! It is our pleasure to continue to provide you with exemplary service here at Lexus of Orange Park. I’m delighted you had a wonderful experience with us in the past and we look forward to continuing your great experiences with us in the future. Sincerely, Brian Zehren, General Manager.

May 21, 2015

great service Very efficient service department. Very clean, customer oriented, quality service, convenient hours, great tech support person. Would definitely rec More

by shellyhall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service advisor, tech spport
May 31, 2017 -

Lexus of Orange Park responded

Thanks for your business in the past, and for your pleasant remarks regarding Lexus of Orange Park. We are delighted to welcome you back in the future and if there is any way we may further improve on your past encounters, please let me know how we may serve you. Best Regards, Brian Zehren, General Manager.

May 20, 2015

Great service Always great experience they are always fast and don't keep me waiting. Although the IS 350 is t what I expected I don't have any complaints with the More

by Fabian0630
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrin Drago
May 31, 2017 -

Lexus of Orange Park responded

Thank you for both your business and your feedback in the past. We look forward to serving you moving forward and showing you our continued dedication to our customers here at Lexus of Orange Park. If there is anything we may do to better serve your automotive needs, please let me know. Sincerely, Brian Zehren, General Manager.

May 05, 2015

Best Experience Ever ...Really! Being "over 55", I have dealt with a wide range of vehicle brands and dealerships. The Brumos and Lexus purchase and ownership experience has been fa More

by Cindy & Paul
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Tobin
May 31, 2017 -

Lexus of Orange Park responded

We appreciate your great feedback in the past and we look forward to serving you here at Lexus of Orange Park in the future. We are now part of Fields Auto Group and are dedicated to ensuring you continue to receive only the highest level of customer service. Kind Regards, Brian Zehren, General Manager.

May 01, 2015

Very good Terry Pinckney. was absolutely wonderful in helping me. A great asset to your company. He really is very knowledgeable and let me know all along th More

by jukebox1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Pinckney
May 31, 2017 -

Lexus of Orange Park responded

Thanks for your great feedback in the past. It's definitely our pleasure to serve your automotive needs then, now and in the future. Best Regards, Brian Zehren, General Manager, Lexus of Orange Park.

April 30, 2015

As always great servise service rep worked to get replacement body trim part for out of warranty part at no charge. I was sure this was going to cast me and was very happy w More

by don123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jomar Cabanawan very helpfull geting replacement part free which was out of warranty
May 31, 2017 -

Lexus of Orange Park responded

Thank you for your kind feedback of Lexus of Orange Park in the past. It is our pleasure to continue to serve you as we are now part of the Fields Auto Group. Kind Regards, Brian Zehren, General Manager.

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