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Lexus of Orange Park

Jacksonville, FL

4.8
498 Reviews

7040 Blanding Boulevard

Jacksonville, FL

32244

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Showing 498 reviews

May 05, 2015

Best Experience Ever ...Really! Being "over 55", I have dealt with a wide range of vehicle brands and dealerships. The Brumos and Lexus purchase and ownership experience has been fa More

by Cindy & Paul
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Tobin
May 31, 2017 -

Lexus of Orange Park responded

We appreciate your great feedback in the past and we look forward to serving you here at Lexus of Orange Park in the future. We are now part of Fields Auto Group and are dedicated to ensuring you continue to receive only the highest level of customer service. Kind Regards, Brian Zehren, General Manager.

May 01, 2015

Very good Terry Pinckney. was absolutely wonderful in helping me. A great asset to your company. He really is very knowledgeable and let me know all along th More

by jukebox1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Pinckney
May 31, 2017 -

Lexus of Orange Park responded

Thanks for your great feedback in the past. It's definitely our pleasure to serve your automotive needs then, now and in the future. Best Regards, Brian Zehren, General Manager, Lexus of Orange Park.

April 30, 2015

As always great servise service rep worked to get replacement body trim part for out of warranty part at no charge. I was sure this was going to cast me and was very happy w More

by don123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jomar Cabanawan very helpfull geting replacement part free which was out of warranty
May 31, 2017 -

Lexus of Orange Park responded

Thank you for your kind feedback of Lexus of Orange Park in the past. It is our pleasure to continue to serve you as we are now part of the Fields Auto Group. Kind Regards, Brian Zehren, General Manager.

April 18, 2015

JOMAR is the key Since Jomar Cabanawan joined the Orange Park service center, it has greatly improved from a non-caring, disinterested group to a much more professiona More

by hagen98
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jomar Cabanawan
May 31, 2017 -

Lexus of Orange Park responded

We certainly appreciate your review. If there is any way we may better serve you in the future, please let me know. Sincerely, Brian Zehren, General Manager, Lexus of Orange Park.

April 17, 2015

GX 460 Awesome service, and even faster than I had hoped. My service tech was terrific, and the car was not only ready before I expected, but washed and det More

by Melnyk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
forgot
May 31, 2017 -

Lexus of Orange Park responded

I want to personally thank you for the 5-Star rating and look forward to seeing you again for your next visit to Lexus of Orange Park. Fields Matters Because You Matter. Kind Regards, Brian Zehren, General Manager

April 17, 2015

Exceeded our expectations. Dealing with Brumos was truly a first class experience. After a straight forward give and take on-line, we visited Brumos to test drive the RX 350 an More

by skipeveritt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jabari Fowler
May 31, 2017 -

Lexus of Orange Park responded

We appreciate your business. The pleasure is ours! If there is anything we may do to better serve your automotive needs, please let me know. Sincerely, Brian Zehren, General Manager.

April 16, 2015

Wonderful Service As always, when I brought my car in for service, I was greeted with friendly, courteous and knowledgeable staff. The service advisor also arranged to More

by Tally Lass 2210
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Kay
May 31, 2017 -

Lexus of Orange Park responded

Thanks for your wonderful rating. I’m certain our entire staff enjoyed catering to your needs as much as you enjoyed your visit. Take care! Kind Regards, Brian Zehren, General Manager.

April 14, 2015

Great experience I Have been going to the service department at Lexus of Orange Park and I wouldn't go anywhere else. It truly is a great place. More

by ArabGentleMan7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Trieber
May 31, 2017 -

Lexus of Orange Park responded

We appreciate your feedback. Thanks for choosing Lexus of Orange Park! Best Regards, Brian Zehren, General Manager.

April 14, 2015

Friendly, professional and considerate of my time My first experience with Brumos Lexus was excellent. I was impressed with the service received and professionalism shown. The service department sta More

by Mett
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
May 31, 2017 -

Lexus of Orange Park responded

What a wonderful review, thank you. If there is anything further we may do to better serve your automotive needs, please don’t hesitate to contact me. Kind Regards, Brian Zehren, General Manager, Lexus of Orange Park.

April 09, 2015

Customer Service is Excellent again I always have enjoyed my visit. This time was just as good as the other times. 7am in the morning. the crew have me smiling and laughing. They are v More

by Trinigal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt
May 31, 2017 -

Lexus of Orange Park responded

It is our pleasure to attend to your automotive needs. We are grateful to you for your favorable review. Best Wishes, Brian Zehren, General Manager, Lexus of Orange Park.

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