
Lexus of Orange Park
Jacksonville, FL
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Jonathan accepted my ES 300h on time, completed the work as promised and at the pre-agreed price, and delivered it back clean and shiny. Then I got caught in a thunderstorm on the way home. as promised and at the pre-agreed price, and delivered it back clean and shiny. Then I got caught in a thunderstorm on the way home. More
Let me first start this off by saying we have been an Acura family for decades. In between the two Acura dealerships locally we have never had the experience we had purchasing our new luxury vehicle! Eve Acura family for decades. In between the two Acura dealerships locally we have never had the experience we had purchasing our new luxury vehicle! Everyone and I mean everyone from the sales staff to the managers are personable, approachable and very eager to help you with any and all issues or questions! The perks of being in the Field's family of dealers is great as well! Chase Elliot was a joy to work with! Easy going, not pushy and very knowledgeable on the entire Lexus lineup. Tessa was a pleasure to work with explaining the technology these vehicles come with! Robert McCarthy made the finance part a breeze! Highly recommend stopping in if you're in the market for a luxury vehicle! More
Buyer beware. .. I have officially filed a complaint to the AG, the FLHSM and i'm getting ready to subpeona archived documents. They either rolled back the odomete .. I have officially filed a complaint to the AG, the FLHSM and i'm getting ready to subpeona archived documents. They either rolled back the odometer on a car that was sold to this dealership, or bought a car with rolled back odometer, and tried to hide it. I called them for days, trying to get information. Ended up speaking to an Ana. At first she was super kind and willing to help by pulling and verifying documents. She ended up calling back and her tone completely changed. Went from helpful, to have your attorney call us and hung up on me. If you want a car that had miles potentially rolled back, or a discriminatory tone, this is your place! More
From sales, service and the waiting area they are all top notch. I have been doing business here for over 20 years and they always give me an A plus service experience. I truly appreciate what they do and ho notch. I have been doing business here for over 20 years and they always give me an A plus service experience. I truly appreciate what they do and how they do it. More