Lexus of Orange Park

Billy Hoebbel made our 1st Lexus purchase great! Billy was very patient while my husband and I looked at the options that would fit our family and budget. Billy knew all the features of the differen Billy was very patient while my husband and I looked at the options that would fit our family and budget. Billy knew all the features of the different RXs we test-drove. Once we made our final decision, we told him about a painful experience at another dealership. He promised us that he would have the paperwork ready and make the process as quick as possible, and he delivered. We had to bring our spirited four-year-old when it was time to sign papers. Billy had scheduled the financing with Robert, and that was seamless. Tessa, the technology specialist, showed my husband and me all the features of our new car. As a special treat, Billy found some ice cream for our son. It’s been a week, and we love our RX. My son calls it his police car. We definitely will recommend Billy and the Orange Park dealership to our friends and family. More

This is an excellent dealership. They had to keep my car overnight so a new 2023 loaner vehicle was quickly arranged. By the time I got home, they had sent a video and still pictures They had to keep my car overnight so a new 2023 loaner vehicle was quickly arranged. By the time I got home, they had sent a video and still pictures of my car showing the problems that needed fixing. They followed up with details of what was covered by warranty and other recommendations. A work order was agreed upon and they estimated my car would be ready the next day--they delivered as estimated. I bought my Lexus RX350 at this dealership; glad I did. More

Awesome experience (as usual} Catlin was very professional and personable I really appreciate this location to have my vehicle serviced professional and personable I really appreciate this location to have my vehicle serviced More

Lexus of Orange Park has the best service department. Brett went above and beyond to make my experience exceptional! Brett went above and beyond to make my experience exceptional! More

Roman was very professional and explained what I was signing. The guy that checked car in was also polite. Keep up the good work signing. The guy that checked car in was also polite. Keep up the good work More

Cherry was absolutely amazing. She accommodated all my needs with enthusiasm and truly the sales person Fields should be proud of. She accommodated all my needs with enthusiasm and truly the sales person Fields should be proud of. More

Always excellent service. Friendly and professional. They take pride in doing things right the first time. Very professionally competent. Friendly and professional. They take pride in doing things right the first time. Very professionally competent. More

Excellent customer service. The dealership goes above and beyond to meet all my service needs. The dealership goes above and beyond to meet all my service needs. More

Jane was great. She listened to all my needs and was very patient with me as I'm very picky. I bought a preowned vehicle and will buy all my future vehicles here! Sh She listened to all my needs and was very patient with me as I'm very picky. I bought a preowned vehicle and will buy all my future vehicles here! She took very good care of me. I never felt haggled or pressured to buy or finance. After sale was made. She took care of a few cosmetic issues we found with no problems. She called me a few days later to check on me and how I like the vehicle.Thank you Jane! More

Cam and other staff were very accommodating and the service was completed within the time reported to me. service was completed within the time reported to me. More