"Excellent Experience "
Sylvester was very help full. My wife and I came in and was not sure as to what direction we wanted to take in purchasing our car but Sylvester was very kind, thoughtful, patient and helpful. I have told all my friends and family about Lexus of Orlando and Sylvester. Thanks Again!
Employees Worked With
Other Employees :
"Fantastic Customer Experience!"
I was in town for one day to look for a pre-owned car for my daughter and visited 5 dealerships in the Orlando area before stopping into Lexus of Orlando. Lexus of Orlando was far and away the best based on the product quality and availability, the customer experience, and pricing.
I worked with Luis Becerra, Tia Siso, and Gary Gordon. Each were outstanding and very patient as we worked through our decision-making process. Luis took his time with us and answered all of our questions and was very professional. Tia an Gary worked with us on the pricing and trade value of our trade-in.
I am someone who does my research thoroughly before settling on a car purchase and Lexus of Orlando was excellent in the pricing of their vehicle. As a matter of fact, they provided a comparison on the same vehicle type/mileage at other locations within a 100 mile radius to show. They readily showed the work they had to do on the car when they took it in (which wasn't much, indicating a very discerning eye from the Used Car Manager). This team worked with me and I truly felt they were looking out for my interests throughout the process.
Brian Hendricks was very professional and we worked through the paperwork in a very efficient manner.
Despite living out of state, I will visit Lexus of Orlando first when it is time to purchase my next vehicle and I encourage you to do the same. You will not be disappointed.
As I mentioned, I visited 5 dealerships prior to Lexus of Orlando. I gave Lexus of Orlando 5 stars for all parts of the transaction without hesitation. Here is my rating for the other 5 for comparison:
Coggins Honda; 3 stars
Star Mazda: 1 star
Central Florida Toyota: 1 star
Toyota of Orlando: 1 star
East Kia - 1 star
"Excellent buying experience!!!"
- Rafi Suarez
Tia Siso, Justin McCall and Brian Hendricks are the most professional, courteous, and friendly Auto Sales Associates that I have ever met. They took care of my wants and needs before, during, and after the entire buying process. Will definitely recommend them and Lexus of Orlando to everyone.