Lexus of Palm Beach

Wow! Scott Feller was phenomenal! I had a bad Wow! Scott Feller was phenomenal! I had a bad experience at JM Lexus the previous day and Scott totally restored my faith in the Lexus customer expe Wow! Scott Feller was phenomenal! I had a bad experience at JM Lexus the previous day and Scott totally restored my faith in the Lexus customer experience. He treated me with the utmost courtesy and respect. He spent as much time as I needed - never felt rushed or pushed. He really listened to my needs and ajusted his approach accordingly, something sorely missing in today's world. His attention to detail also impressed me. I liked the experience so much, I'm considering buying another car from him! More

We had the best sales person on the planet. I would hunt her down to sell me my next Lexus. Had a horrible experience at JM Lexus, but Lexus of Palm Beach was great. Loving my new car and I will go to them her down to sell me my next Lexus. Had a horrible experience at JM Lexus, but Lexus of Palm Beach was great. Loving my new car and I will go to them for anything I need with my car. More

My car battery had died, they very quickly informed me that road side service would be at my home in 1 hour. 30 minuter later the service man, Lew Fleischer, called to say there was a tie up on the highwa that road side service would be at my home in 1 hour. 30 minuter later the service man, Lew Fleischer, called to say there was a tie up on the highway and he might be a few minuter later. 20 minut6er later the dealer called to see if he had arrived and I told them he had called. They said they would check back. The service man was about 10 minutes late and promptly changed the batery, made sure everything was working, spoke with me and left. A few minutes after he left they called to check and I informed them he had been there, fixed the problem and was on his way. I was able to get in my car and leave within 1 1/2 hours after I called. I am very pleased with the service. More

This is by far the nicest car dealer I have been to and I have been to a lot of them.. It is kept immaculately clean and has a friendly yet upscale atmosphere.. It was probably the best car buying experien have been to a lot of them.. It is kept immaculately clean and has a friendly yet upscale atmosphere.. It was probably the best car buying experience I have had and all thanks to the best salesperson I have ever delt with Jeffrey Jerome... He was very sweet, friendly and knowledgeable he made the car buying experience as stress free as he could.. I will recommend him and this dealership to everyone.. Total 5 Star.... More

I Drive 75 miles to this dealer and after six cars I can say in 25 words or more. First Class, Five star, Top Notch, Exceptional, Professional, Courteous. This might be best car buying experience you coul say in 25 words or more. First Class, Five star, Top Notch, Exceptional, Professional, Courteous. This might be best car buying experience you could have. Every interaction with every employee will leave you amazed. My salesman Eric Kessler is professional, courteous and sincere. He has great product knowledge which means he is that good or a fabulous actor. I buy LEXUS because its LEXUS. I buy from Lexus of Palm Beach because of Eric Kessler and the service I get not only on the sales floor but also the service dept and the entire buying and owning experience. More

LEW FLEISCHER CAME TO MY HOME TO REPLACE DEAD BATTERY. HE WAS COURTEOUS BEYOND BELIEF, THOROUGH, QUICK WITH THE CHANGE, CHECKED EVERYTHING ELECTRICAL ON MY CAR, AND OVER ALL A WONDERFUL AND THOUGHTFUL EMP HE WAS COURTEOUS BEYOND BELIEF, THOROUGH, QUICK WITH THE CHANGE, CHECKED EVERYTHING ELECTRICAL ON MY CAR, AND OVER ALL A WONDERFUL AND THOUGHTFUL EMPLOYEE. HE SHOULD BE SHOWN IN YOUR LIST OF EMPLOYEES AS HE IS A WONDERFUL ADDIITION TO YOUR SERVICE DEPARTMENT. EVEN THOUGH I PURCHASED CAR AT ANOTHER DEALERSHIP, HIS SERVICE ALONE, WILL BRING ME TO YOUR DEALERSHIP FOR NEXT CAR! BARRY KATZEN More

We had trouble with our battery on our Lexus. Lew came to our home and changed the battery to a new one. He was so friendly and knowledgeable. He checked the car throughly to makle sure there were no problem our home and changed the battery to a new one. He was so friendly and knowledgeable. He checked the car throughly to makle sure there were no problems anywhere else on the vehicle. He was quick efficent and helpful. More

My car required road service today. Lew Fleischer came to my rescue. He was prompt, efficient, and results oriented. He had my car fixed in no time. The best part about Lew was that he educated me on cert my rescue. He was prompt, efficient, and results oriented. He had my car fixed in no time. The best part about Lew was that he educated me on certain aspects about my car that had not been explained to me before.(Please note that this car was NOT purchased at this dealership originally. The original dealership did not explain much of anything.) Additionally, Lew pointed out certain areas on my car that were in need of attention and even offered to assist me in making the appointment. If I ever own a dealership.... I would want Lew working on my team. HE WAS AWESOME!!!! More

ripped off my mother (age 89) on service, selling unnecessary service. Quoted $1500 for service, bill was $2600...i left 2 messages for him, has NOT returned my call unnecessary service. Quoted $1500 for service, bill was $2600...i left 2 messages for him, has NOT returned my call More

Jeff Jerome was just so outstanding in helping us thru the process in picking our car. He is so honest and caring which is Completely different from most places you shop. I was completely blown away in the process in picking our car. He is so honest and caring which is Completely different from most places you shop. I was completely blown away in how much he cares. David Eagle Atlanta,Ga More