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Lexus of Pembroke Pines

Pembroke Pines, FL

4.7
18,543 Reviews

16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 18,543 reviews

February 15, 2022

As I am from out of town, I made a needed service appointment . Felt I was treated professionally and courteously. My service person Rodney was great. All accomplished and a comfortable wait. Thanks More

by GEORGEN2555
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney, Scott Mankin
Feb 16, 2022 -

Lexus of Pembroke Pines responded

George, thank you for the great review! We are so glad to hear that you had such a successful service experience working with Rodney and the Lexus of Pembroke Pines team. Drive safely, and we hope to see you back again down the road!

February 15, 2022

Excellent service and Sebastian was very professional. I felt cared for and he was helpful. More

by AESTEWART56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian
Feb 16, 2022 -

Lexus of Pembroke Pines responded

Thank you for taking the time to review us! We are thrilled to hear that you had such a successful service experience working with Sebastian. Drive safely, and we hope to see you back again at Lexus of Pembroke Pines!

February 15, 2022

Had a very good expirence at this dealership and really appreciate all Julio Arango did for me to get me in my new car !!! Great communication. ! Would highly recommend ! More

by MEAAP48
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio Arango
Feb 16, 2022 -

Lexus of Pembroke Pines responded

Thank you for taking the time to review us! We are so glad to hear that Julio delivered such a successful purchase experience. Drive safely, and we hope to see you back again at Lexus of Pembroke Pines!

February 15, 2022

Nick was a pleasure to work with. He does not beat around the bush or waste your time, nor does he make you spend your whole day at the dealership. Transparent, professional, and also More

by rodriguez.eileen
Recommend Dealer
Yes
Employees Worked With
Nicholas Ensey
Feb 16, 2022 -

Lexus of Pembroke Pines responded

Eileen, thank you for the great review! We strive to deliver a seamless purchase experience, and it is wonderful to hear that this was reflected in your time working with Nick and the team. Drive safely, and we hope to see you back again down the road!

February 15, 2022

It very cleaning and order. all the employees are business like and kinds when you NEEDE HELP. More

by G.PENN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Mankin
Feb 15, 2022 -

Lexus of Pembroke Pines responded

Thank you for the great review! We strive to deliver a seamless service experience, and it means a lot to hear that this was reflected in your time working with us. Drive safely, and we hope to see you back again at Lexus of Pembroke Pines!

February 14, 2022

Frank Guerrero. was pleasing, courteous, and informative during the time spent to purchase a lease buyout. Everyone at the Pembroke Pines Dealership provides excell More

by BERNARDMCGRIFF
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Guerrero
Feb 14, 2022 -

Lexus of Pembroke Pines responded

"Pleasing, courteous, and informative" are all words we love to see. Thank you for commending Frank and our Lexus of Pembroke Pines team! We wish you safe and happy travels.

February 14, 2022

Bad communication, and state part of my vehicle could not be fixed .It could of been better if I did not have to wait on long holds to speak work someone More

by ERIKAJ0702
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Peterson, Raul Najera
Mar 02, 2022 -

Lexus of Pembroke Pines responded

Erika, I am sorry to hear that you are having trouble with your vehicle, as I understand how frustrating this can be. We strive to deliver seamless and communicative service, and I apologize for the trouble you have had getting in contact with my team. I would appreciate another chance to speak with you directly to see what more I can do to assist with your situation. If you are willing to discuss this further, please feel free to reach out. Best, Osiris Barcelo - Service Manager - (954) 443-2332

February 14, 2022

I was looking for a particular/rare color combination and options list for my car which was hard to find. I am glad I reached out to this dealership and worked with Dozer who was an absolute pleasure to work More

by matt.srs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dozer Kocsis
Feb 14, 2022 -

Lexus of Pembroke Pines responded

Thank you for the great review, Matt! We are so glad to hear that you found the right vehicle working with Dozer and the Lexus of Pembroke Pines team. Congratulations on your purchase, and enjoy it! We hope to see you back again down the road!

February 14, 2022

This is the 3rd time I have used Irv. He has always been professional and pleasant. I always feel like he is looking out for me More

by ssrappaport
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Irv Smith
Feb 14, 2022 -

Lexus of Pembroke Pines responded

Thank you for coming back to Lexus of Pembroke Pines! We are delighted to hear that you've enjoyed working with Irv and we appreciate you mentioning him. Safe travels in your new ride!

Feb 16, 2022 -

ssrappaport responded

This is the 3rd time I've used Irv and he is always courteous and professional I would definitely refer other customers to him

February 14, 2022

The dealership employees were very polite and worked hard to reach a deal. They were very experienced in the Lexus product and how to provide the customer with an excellent buying experience. More

by Juniorgman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kazi Sofian
Feb 14, 2022 -

Lexus of Pembroke Pines responded

It's awesome to see that our team worked hard to ensure that you scored a great car. Thank you for choosing Lexus of Pembroke Pines!

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