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Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
13,649 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 13,649 reviews

May 02, 2024

Worth the 3 hour drive (6 hours round trip) from Sarasota County. Rafael was great. Some how my name is on all the correspondence but my wife Jan bought the car. Think it happein the finance departm More

by jmpater12
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rafael Genao
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024

Simply the best. From my sales rep Mike Banko, to finance with Simon, everything was smooth and felt like this is how car buying should be. More

by albemj86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Banko
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024

Overall, I would highly recommend Lexus of Pembroke Pines to anyone in search of a quality car and exceptional customer service. My experience was super good, and I look forward to doing business with them a More

by angeladextre
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Ensey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024 -

Lexus of Pembroke Pines responded

We're so glad to know you had a great experience with us at Lexus of Pembroke Pines! Your recommendation means the world to our team. We look forward to serving your automotive needs in the future, and we'll be sure Nicholas gets your thanks!

May 01, 2024

I paid $25,997 on 4/18/24 to Simon Robles purchasing my 2021 ES350 end of lease! No one from your computer ever contacted Lexus financial . So I keep getting notifications to pay least monthly payments. More

by travelwithhar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Otany Lantigua
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Simon Robles
May 01, 2024

Amazing! Mikhail is wonderful to work with! He needs a promotion! Thank you so much! More

by GOBERLENDER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mikhail Khalev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Art Armani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Boris Argudin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024 -

Lexus of Pembroke Pines responded

Thank you for sharing your 5-star review of Lexus of Pembroke Pines! We will pass along your appreciation to Mikhail and the team. Safe travels!

May 01, 2024

They all amazing thanks again for all you help! !! I will recommend the dealer thank you. More

by VANILLASKY809
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julio Arango
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andres Vergara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crespo
May 01, 2024 -

Lexus of Pembroke Pines responded

It makes us smile to receive your 5-star review of Lexus of Pembroke Pines! We hope to see you again down the road!

May 01, 2024

Excellent service, the salesperson was patient , not pushy. He educated me well about the vehicle More

by nadinsam
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Israel Rigaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024

They were very helpful especially Simon, that took his time to explain everything in detail. More

by KENNYJAIMES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Simon
May 01, 2024

The last service they charge me for wiper blades I went this time again I got charge for wiper blades what's going on every 5 thousands miles wiper blade needs to change they just want you to spend money. More

by inasofa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I forgot his name I have it in the receipt
May 01, 2024

Service was fast waiting area was clean advisor was pleasant no snacks in waiting area though More

by BKLYN11213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edson Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024 -

Lexus of Pembroke Pines responded

Thank you for leaving Lexus of Pembroke Pines a five-star review! We are happy to hear that your services were completed on time. Your feedback on our waiting room is also appreciated as we are always working to ensure our customers are happy!

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