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Lexus of Pembroke Pines

Pembroke Pines, FL

4.7
18,564 Reviews

16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 18,564 reviews

November 28, 2020

There was a high pitch noice was coming from the engine and as soon as I came to there your service person Carlos Perez could identify the problem and he could able to fix that. Thanks More

by thomassajan74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Perez
Dec 01, 2020 -

Lexus of Pembroke Pines responded

Thank you, Thomas, for leaving Lexus of Pembroke Pines a review. I am glad to hear that Carlos took care of your concerns to help you get back on the road safely.

November 28, 2020

All process went smooth salesperson and finance person very professional. Was treated with respect and was able to get a deal that was within budget. Will recommend More

by yaremis1317
Recommend Dealer
Yes
Employees Worked With
Alex Guevara
Dec 01, 2020 -

Lexus of Pembroke Pines responded

Thank you for trusting Lexus of Pembroke Pines with your business. We're excited to hear that our team helped you into the right vehicle and we wish you safe travels!

November 28, 2020

Always a pleasant experience at this dealership. I've worked with Patrick Hew for the 2nd time, he was just as great this time. Excellent customer service. More

by KEMBERLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hew, Jeremy Rivera
Nov 30, 2020 -

Lexus of Pembroke Pines responded

Thank you so much for coming back to Lexus of Pembroke Pines! We are thrilled to hear that you had a second positive experience working with Patrick. Safe and happy travels in your new vehicle.

November 28, 2020

Great service! Pleasant people! A good experience visit. Lexus of Pembroke Pines. I have Been purchasing and leasing vehicles from this dealership go over 15 years More

by michael.futterman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Marsala, Patrick Hew, Yucel Genc
Dec 01, 2020 -

Lexus of Pembroke Pines responded

Michael, thank you for taking the time to leave us a review! It is always a great experience to work with you here at Lexus of Pembroke Pines, and it means a lot to know that we have earned your loyal business. We look forward to your next visit!

November 28, 2020

I love this dealership the experience was all that I expected and more. I will continue to be a returning customer. I think Lexus IS my choice of car for ever. More

by CKEISHASWEETSANDTREETS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres Majerovicz
Dec 01, 2020 -

Lexus of Pembroke Pines responded

Thank you for taking the time to leave us a review! We are grateful that we get the opportunity to work with you here at Lexus of Pembroke Pines, and we look forward to your next visit!

November 28, 2020

Good dealership, friendly staff who are very helpful. Wish we could somehow speed up the car buying process but this is an industry issue not a Pembroke Pines Lexus issue. More

by LexusDriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kham Alexander
Dec 01, 2020 -

Lexus of Pembroke Pines responded

Thank you very much for shopping with us at Lexus of Pembroke Pines! We appreciate your business as well as your patience throughout the purchasing process. Safe travels in your new ride!

November 28, 2020

Firs time 5 000 miles service was done with 4 hours in the dealership, very afraid to coming back for oil change( 10000. No water was offered, no service what so ever. Excellent service in Orlando Lex More

by SWETLANA811
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Juan Correa
Dec 16, 2020 -

Lexus of Pembroke Pines responded

I'm so sorry to hear that we didn't leave a better first impression. It's our goal to provide timely service and I apologize that you didn't enjoy your visit. I'd like to see what I can do to make things right for you, so would you please give me a call? Thank you, Osiris Barcelo - Service Manager - (954) 443-2361

November 28, 2020

Jose amaro was a good service guy, he help us allot and good customer service. He keep us informed about the car problems and cost for the repair. More

by oneida12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose amaro 5 star.
Nov 30, 2020 -

Lexus of Pembroke Pines responded

Thank you for stopping by to commend Jose! We are very happy to hear that he could assist with your repairs. If any future issues should arise, the Lexus of Pembroke Pines team will be here to help.

November 27, 2020

Excellent!!! Michelle Alter was fantastic to deal with. The person that delivered my vehicle was named Daniel. He was courteous, professional and knowledgable. The whole experience was seamless and I am More

by NANCYPIROZZI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Alter....Excellent., Michele Alter
Nov 30, 2020 -

Lexus of Pembroke Pines responded

Thank you for taking the time to leave us a review! We are so glad Michelle took good care of you here at Lexus of Pembroke Pines, and we will certainly let her and Daniel know that you appreciate their help. We hope that you continue to enjoy your newly purchased vehicle!

November 27, 2020

Excellent attention and professionalism, kind, fast, willing to accommodate me with delivery and turnover of vehicle. Helped with pricing out a more affordable insurance plan. More

by carlos310
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Armani, Steve Pastukhov
Nov 30, 2020 -

Lexus of Pembroke Pines responded

Carlos, thank you for taking the time to leave us a review! It was our pleasure to assist you here at Lexus of Pembroke Pines, and we hope to see you again sometime!

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