Lexus of Pembroke Pines
Pembroke Pines, FL
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The experience was great. The process was fast and efficient. Great customer service! We definitely love our car. We will be back. Thank you again efficient. Great customer service! We definitely love our car. We will be back. Thank you again More
Went for an oil change and was told I need service and recommended me to buy tires, replace front and back shocks.. On the Lexus website it says a free cabin filter for having sercice recommend. I texted recommended me to buy tires, replace front and back shocks.. On the Lexus website it says a free cabin filter for having sercice recommend. I texted my service advisor asking if I can have that. He said yes. When I got there they said no !misrepresentation More
Mario is amazing. Super personable. I described to him what car i was looking for and he showed me the ropes with picking the best car possible. Will definitely be going back to mario in the future for m what car i was looking for and he showed me the ropes with picking the best car possible. Will definitely be going back to mario in the future for my next lease. More
Thanks to Jose Amaro for following up with the repairs and processing the warranties. There were two issues and both solved including noise which is always hard. and processing the warranties. There were two issues and both solved including noise which is always hard. More
Service department is always very organized no waiting, courteous and efficient. My service writer Jeremy Riviera is very thorough and proficient. I’m very happy and satisfied with the service. The loaner courteous and efficient. My service writer Jeremy Riviera is very thorough and proficient. I’m very happy and satisfied with the service. The loaner dept. is also very efficient, I forgot my jumper cables in the loaner and many days afterwards when I called, they were holding it in their department . More
My visit to Lexus was pleasant. I did not have a long wait. Your employees worked together as a team..I will recommend Lexus to friends and family wait. Your employees worked together as a team..I will recommend Lexus to friends and family More
Brandon did a great job, my only concern was that the car came with only one key fob when I spent almost $30000. They cost between two and three hundred dollars , to me it's poor service ! Thank you came with only one key fob when I spent almost $30000. They cost between two and three hundred dollars , to me it's poor service ! Thank you More
Juan in the service department was excellent. He made sure all my needs were meant. While my car was in service they broke an AC vent. Juan had it replaced at no charge to me. Thank you for your service sure all my needs were meant. While my car was in service they broke an AC vent. Juan had it replaced at no charge to me. Thank you for your service More
Excellent customer service. Advisor and mechanic were very professional an honest. In general a very good experience we will be back for next service on March were very professional an honest. In general a very good experience we will be back for next service on March More


