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Lexus of Pembroke Pines

Pembroke Pines, FL

4.7
18,579 Reviews

16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 18,579 reviews

November 25, 2020

Excellent service, as always.This is the third car we Excellent service, as always. This is the third car we purchased with Tom, he is truly the best. He always takes really good care of us and gets us t More

by SAMANTHA MARTINEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Abrahams, Darren Lusane
Nov 25, 2020 -

Lexus of Pembroke Pines responded

Thank you, Samantha, for leaving Lexus of Pembroke Pines a review! We're grateful for your loyalty and we are thrilled to hear that Tom always helps you find the right vehicle. On behalf of all of us here, safe travels!

November 25, 2020

Was a very good experience, the support I received was professional by everyone. I really like the team work they displayed. I am hoping they will be there for me, should I come to the need. More

by JCPR024
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micky Mehta , Edgar Chaparro
Nov 25, 2020 -

Lexus of Pembroke Pines responded

Thank you for trusting us with this purchase! We love to hear that our team provided professional service which earned your business. We look forward to working together again at Lexus of Pembroke Pines!

November 24, 2020

Very professional, friendly, and knowledgeable staff. Best dealership in the area. There is nothing else to say. I am pretty satisfied with my buying experience. More

by Alex
Recommend Dealer
Yes
Employees Worked With
Nicholas Ensey
Nov 24, 2020 -

Lexus of Pembroke Pines responded

Alex - It makes us smile for you to say that Lexus of Pembroke Pines is the best dealership around. Thank you so much for the rave review! We hope that you have fun in your new ride.

November 24, 2020

Rafael provided excellent customer service. Great Rafael provided excellent customer service. Great job !!!!!!!!!!! One word Two words 3 4 5 6 7 8 9 10 11 12 13 14 15 More

by CDV98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Genao
Nov 24, 2020 -

Lexus of Pembroke Pines responded

Thank you for taking the time to share! We truly appreciate your feedback and are happy to hear that Rafael earned your five-stars. Drive safely, and we hope to work with you again at Lexus of Pembroke Pines!

November 23, 2020

My service professional, Jose Amaro is always welcoming, efficient, and pleasant. He always goes the extra mile to provide the best service that’s within his control. More

by lltoyer
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jose Amaro
Nov 24, 2020 -

Lexus of Pembroke Pines responded

We really appreciate this lovely review! Jose is certainly just as friendly and attentive as you say, and we'll be sure to relay your kind words to him. Thank you for trusting Lexus of Pembroke Pines with all your repair and maintenance needs!

November 23, 2020

Complete an early upgrade on my lease. So happy at the deal, the service, the vehicle and GREAT SERVICE I get every time! Love my new Rx350 sport 😁👍 More

by alvesgirl72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Carey
Nov 24, 2020 -

Lexus of Pembroke Pines responded

It makes us smile to hear that you love your beautiful new Lexus RX 350 Sport - congratulations! We appreciate you coming to Lexus of Pembroke Pines to upgrade your ride and are so glad that you're happy. Thank you for your business!

November 23, 2020

‘Twas a good experience Kazi gave all his full attention to me and my husband, was satisfied and didn’t stop until we got the car More

by AMEDRALIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kazi Sofian
Nov 23, 2020 -

Lexus of Pembroke Pines responded

Thank you for taking the time to leave us a review! We are so glad Kazi took good care of you and your husband here at Lexus of Pembroke Pines, and we hope that you continue to enjoy your newly purchased vehicle!

November 23, 2020

Melissa Ho is awesome! She's got great customer service. She is always prompt, welcoming and cordial. Very happy with the service provided. Thank you. More

by viannire
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Ho
Nov 23, 2020 -

Lexus of Pembroke Pines responded

Thank you for sharing so many kind words about Melissa! We love that you can turn to her for all of your auto service needs and know that you will be well taken care of. Hope to see you again at Lexus of Pembroke Pines!

November 23, 2020

Most unpleasant buying experience of my life. And it got worse when I read what the dealership added into our contract AFTER we agreed on a price. They charged $799 for "Document Fee" $181 in DMV fees, inc More

by Gelow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Darren Lusane
Dec 08, 2020 -

Lexus of Pembroke Pines responded

This is a very concerning review to read. We strive for efficient and friendly service here, and I would like to speak with you directly to ensure that we clear up any confusion regarding the finances. Unfortunately, I am unable to find your contact information based on this review - would you consider giving me a call? Thank you, Lynn Gonzales - Customer Relations Manager - 954-945-8581

November 23, 2020

5 Star Service. Richard Monivis was excellent and a pleasure to do business with. Highly recommended to anyone looking for a Lexus. Thank you Richard More

by CJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Monivis
Nov 23, 2020 -

Lexus of Pembroke Pines responded

Thank you for your rave review! We are delighted that Richard helped you get into a great vehicle. Enjoy it! - Lexus of Pembroke Pines team

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