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Lexus of Pembroke Pines

Pembroke Pines, FL

4.7
18,539 Reviews

16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 18,539 reviews

November 20, 2020

Excellent customer service. Advisor and mechanic were very professional an honest. In general a very good experience we will be back for next service on March More

by Ana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Steigele
Nov 23, 2020 -

Lexus of Pembroke Pines responded

Ana, thank you for taking the time to leave us a review! We are grateful for your business here at Lexus of Pembroke Pines, and it means a lot to know that our service team earned your trust. We look forward to your next visit!

November 20, 2020

I love Lexus and have been a customer since the early 90’s. Have never had a bad experience with any of the cars from Lexus that I have driven. More

by DRBENNY406
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Guerrero
Nov 23, 2020 -

Lexus of Pembroke Pines responded

Thank you for taking the time to leave us a review! We are grateful for your longtime business here at Lexus of Pembroke Pines, and we look forward to your next visit!

November 20, 2020

My service advisor Jeremy Rivera was Excellent. Thanks for the exemplary customer service. The waiting and cafe areas was kept in a extremely clean condition. More

by “Roger That”
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
Nov 23, 2020 -

Lexus of Pembroke Pines responded

Thank you for taking the time to leave us a review! We are so glad you enjoyed working with Jeremy here at Lexus of Pembroke Pines, and we will certainly let him know that you appreciate his help. We are also pleased that you enjoyed our extra amenities and if you ever need anything else, don't hesitate to come back and see us again!

November 20, 2020

Siempre es un placer llevar mi carro a hacer servicio de mantenimiento.. Gracias a Sebastian,que es muy amable,atento,y sobretodo profesional.. Con gusto siempre recomiendo este lugar. More

by Yiempi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian
Nov 24, 2020 -

Lexus of Pembroke Pines responded

Gracias por su confianza en Lexus of Pembroke Pines! Estamos muy orgullosos de nuestro equipo y es fantástico saber que tuvo una buena experiencia trabajando con Sebastian. Agradecemos la reseña y le deseamos muchas millas felices!

November 20, 2020

My original adviser was Andres Rust, who provided the worst service. There was no communication with us and no return calls until the end of the day when a Mgr had to get involved. We had no idea what wa More

by NANC1124
Recommend Dealer
Yes
Employees Worked With
Andres Rust - terrible service, Jeremy Rivera
Dec 01, 2020 -

Lexus of Pembroke Pines responded

While I am disappointed to hear that your initial service was not up to our high standard, I am glad that Jeremy was able to work everything out for you. I will be sure to share this feedback with my team and work to improve our process going forward. If there is anything more I can do to assist you, please don't hesitate to give me a call. Thank you, Osiris Barcelo - Service Manager - (954) 443-2361

November 20, 2020

Overall great dealership. Brought my car in for a 9 am service appointment. Very short wait, the staff is very nice and a tentative. Would recommend to everyone! More

by DARRYL7081
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
Nov 23, 2020 -

Lexus of Pembroke Pines responded

Darryl, thank you for the review! It was our pleasure to service your vehicle here at Lexus of Pembroke Pines, and if you ever need anything else, don't hesitate to come back and see us again!

November 20, 2020

Fast efficient and very safe check-in. Love the text update! Lexus a Pembroke Pines service department is definitely the place to go if you need service More

by ELISE_33026
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
Nov 23, 2020 -

Lexus of Pembroke Pines responded

Thank you for taking the time to leave us a review! It was our pleasure to service your vehicle here at Lexus of Pembroke Pines, and if you ever need anything else, don't hesitate to come back and see us again!

November 20, 2020

Khalid was an excellent salesman. He was thorough, professional and efficient. I was definitely be recommending him and the dealership to others. A great experience More

by TONY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Khalid Dahir
Nov 23, 2020 -

Lexus of Pembroke Pines responded

Tony, thank you for taking the time to leave us a review! Khalid is an excellent member of our team at Lexus of Pembroke Pines, and we will certainly let him know that you appreciate his help. We hope to see you again sometime!

November 20, 2020

Nicholas was amazing! Very knowledgeable about used and new cars. He worked tirelessly to find me the right car and at the right price for my wife! Highly recommended. Financing was quick and painless! Gre More

by Catchmup71
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nicholas Ensey
Nov 20, 2020 -

Lexus of Pembroke Pines responded

Thank you for posting about your recent visit to Lexus of Pembroke Pines! It is wonderful to hear that Nicholas treated you to the excellent service that we strive to offer. Congrats and safe travels!

November 20, 2020

Michael Khalev (sales person) was passionate to find car of my dreams!!! For me Pembroke Pines was kinda far than North Miami Lexus. However all my friends told me Pembroke Pines Lexus more helpful and giv More

by Almajan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mikhail Khalev
Nov 20, 2020 -

Lexus of Pembroke Pines responded

There is nothing we love more than hearing that our customers are finding their dream cars at Lexus of Pembroke Pines. Thank you so much for making the trip out to our dealership and for trusting us with this purchase. We are thrilled that you had such a positive experience working with Michael. Enjoy your new ride!

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