Lexus of Pembroke Pines
Pembroke Pines, FL
Filter Reviews by Keyword
By Type
Showing 18,579 reviews
Excellent service, as always.This is the third car we Excellent service, as always. This is the third car we purchased with Tom, he is truly the best. He always takes really good care of us and gets us t Excellent service, as always. This is the third car we purchased with Tom, he is truly the best. He always takes really good care of us and gets us the best deals. Always exceeding expectations. More
Was a very good experience, the support I received was professional by everyone. I really like the team work they displayed. I am hoping they will be there for me, should I come to the need. professional by everyone. I really like the team work they displayed. I am hoping they will be there for me, should I come to the need. More
Very professional, friendly, and knowledgeable staff. Best dealership in the area. There is nothing else to say. I am pretty satisfied with my buying experience. Best dealership in the area. There is nothing else to say. I am pretty satisfied with my buying experience. More
Rafael provided excellent customer service. Great Rafael provided excellent customer service. Great job !!!!!!!!!!! One word Two words 3 4 5 6 7 8 9 10 11 12 13 14 15 Rafael provided excellent customer service. Great job !!!!!!!!!!! One word Two words 3 4 5 6 7 8 9 10 11 12 13 14 15 1 More
My service professional, Jose Amaro is always welcoming, efficient, and pleasant. He always goes the extra mile to provide the best service that’s within his control. efficient, and pleasant. He always goes the extra mile to provide the best service that’s within his control. More
Complete an early upgrade on my lease. So happy at the deal, the service, the vehicle and GREAT SERVICE I get every time! Love my new Rx350 sport 😁👍 deal, the service, the vehicle and GREAT SERVICE I get every time! Love my new Rx350 sport 😁👍 More
Melissa Ho is awesome! She's got great customer service. She is always prompt, welcoming and cordial. Very happy with the service provided. Thank you. She is always prompt, welcoming and cordial. Very happy with the service provided. Thank you. More
Most unpleasant buying experience of my life. And it got worse when I read what the dealership added into our contract AFTER we agreed on a price. They charged $799 for "Document Fee" $181 in DMV fees, inc worse when I read what the dealership added into our contract AFTER we agreed on a price. They charged $799 for "Document Fee" $181 in DMV fees, including the title, registration, and plate fees , then turns around and charges those fees again in the final contract. Then adds another $499 in "Electronic Filing Fee". This whole process took 6.5 hours. Not only will I NEVER buy from this dealer, I will NEVER buy a Lexus, when they have their dealers being this shady in my opinion. They slid a bunch of additional fees in after the deal and the topper, is it is going to cost $350 to NOT buy another xxx Lexus. It took 3 hours to work out a deal, then an additional 3.5 hours to finally sign the deal. By then, we were sick (Physically and needed to leave). I should have walked out What a excruciating painful experience. NEVER AGAIN. More
5 Star Service. Richard Monivis was excellent and a pleasure to do business with. Highly recommended to anyone looking for a Lexus. Thank you Richard pleasure to do business with. Highly recommended to anyone looking for a Lexus. Thank you Richard More


