Back

Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
18,359 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
Contact Dealership

16150 Pines Boulevard

Pembroke Pines, FL

33027

Directions

By Type

Showing 18,359 reviews

October 28, 2020

This was my first time in service with Lexus . I just switched from BMW and have been very pleasantly surprised with your service. Excellent service! More

by DULCITA.BARE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2020 -

Lexus of Pembroke Pines responded

Thank you for taking the time to review Lexus of Pembroke Pines. We're thrilled to hear that our team made the right first impression and treated you with 5-star service!

October 28, 2020

This dealer is the best I’ve seen in customer service the attention to customer needs are met every time the way all employees talk to the customers with respect no nonsense. More

by None
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2020 -

Lexus of Pembroke Pines responded

It was so kind of you to share your feedback for Lexus of Pembroke Pines. We're grateful for your confidence in us and we look forward to taking care of you next time!

October 27, 2020

Melissa is amazing and a pleasure to work with as always. She’s quick and professional, friendly and helpful. I can’t imagine Lexus service without her. More

by EMMADUONG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Ho
Oct 27, 2020 -

Lexus of Pembroke Pines responded

Thank you for taking the time to review us, Emma! It is wonderful to hear that Melissa delivered such an efficient service experience. We appreciate your confidence in the Lexus of Pembroke Pines team, and we hope to work with you again down the road!

October 27, 2020

I travel from homestead due to the fact of the friendliness of Gaetano, Carlos and Alex. They make you feel comfortable, and we end up with Moez who’s awesome gentleman and very helpful. More

by MIAMIGUILLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gaetano Costantino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Hernández
Oct 27, 2020 -

Lexus of Pembroke Pines responded

We're proud to have earned your business at Lexus of Pembroke Pines. It's fantastic to see that Gaetano, Carlos, and Alex consistently provide you with great service during your visits. We look forward to working with you next time!

October 27, 2020

We were very satisfied with the service received and the negotiations were held to a painless deal. We were able to reach an agreement within decent time and drove off the same day More

by Reyelen
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yucel Genc, Yomar Contreras
Oct 27, 2020 -

Lexus of Pembroke Pines responded

We are very happy to hear that you were able to get into your new vehicle the same day. Congratulations from all of us here at Lexus of Pembroke Pines! We are grateful for your business as well as your kind review.

October 27, 2020

excellent work from everyone who took care of me .... great team satisfied with their help Happy to be associated with the lexus family ... Reinaldo from wonderful finances as well as Zee Hanif from sale More

by DILAYDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Kamal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zee Hanif
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : REINALDO ENRIQUE RIVERA RAMOS
Oct 28, 2020 -

Lexus of Pembroke Pines responded

We're so happy to have earned your business and your confidence! It's great to hear that Reinaldo and Zee made your experience so special. Thank you for choosing Lexus of Pembroke Pines, and enjoy your new car!

October 27, 2020

Excellent and stress-free experience. Will continue to be a loyal customer to Lexus of Pembroke Pines and Edgar Chaparro. If you are interested in purchasing a new or pre-owned vehicle definitely come to L More

by YB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Chaparro
Oct 28, 2020 -

Lexus of Pembroke Pines responded

Your endorsement means the world to us! It's so good to hear that Edgar made your car-buying experience exceptional. Thank you for your confidence in Lexus of Pembroke Pines, and we hope you're loving your new vehicle!

October 27, 2020

I will recommend to you because it is different to other Lexus’s dealers. The sales person was very friendly and profesional . Than you guys More

by MANESITA01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Pastukhov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2020 -

Lexus of Pembroke Pines responded

Thank you for taking the time to leave us a review! We are proud that we earned your recommendation here at Lexus of Pembroke Pines, and it means a lot to know that we provided the friendly and accommodating service we strive for here. We hope to see you again sometime!

October 27, 2020

Great service overall. Friendly and respectful salesman who really took the time to explain and make his customer be satisfied. Also with very helpful finance officer along with the insurance person in ch More

by BB20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zee Hanif
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gems Urbina
Oct 28, 2020 -

Lexus of Pembroke Pines responded

Thank you for the review! We couldn't be more pleased to hear that our team provided the helpful service we pride ourselves on at Lexus of Pembroke Pines, and we hope to see you again sometime!

October 27, 2020

I am happy with my deal. Thanks to Amed who is great at sales and was not willing to let me go, he worked with management to get me the deal I wanted. Luis was also part and helped. I feel like I made a fr More

by Jose Moya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres Vergara
2.0
This rating includes all reviews, with more weight given to recent reviews.
Amed Rordiguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2020 -

Lexus of Pembroke Pines responded

Jose, thank you for the review! We are so glad you enjoyed working with Amed and Luis here at Lexus of Pembroke Pines, and we will certainly let them know that you appreciate their help. We hope to see you again sometime!

...
1569
...