Lexus of Pembroke Pines

I had a very nice experience with the Lexus team and I’m looking for to them service my vehicle again Service was fast the way to town was a long at all very professional looking for to them service my vehicle again Service was fast the way to town was a long at all very professional More

Great experience. Was treated with respect and professionalism from the first moment. They went above and beyond to keep the experience of car buying what it should be and it was from beginning to professionalism from the first moment. They went above and beyond to keep the experience of car buying what it should be and it was from beginning to end. More

Was very happy with my service. I love Lexus and their customer service. I wish I could remember my rep but he was very helpful and friendly customer service. I wish I could remember my rep but he was very helpful and friendly More

I go out of my way to come to this dealership because of my excellent service advisor. He goes out of his way to be personally involved with his customers. I’ve had service done at 2 other dealerships. The my excellent service advisor. He goes out of his way to be personally involved with his customers. I’ve had service done at 2 other dealerships. They both pale in comparison with the treatment that Juan provides. More

What an amazing, seamless, pressure free experience my family and I had at Lexus of Pembrooke Pines when we went in to get our new lease. All of this would not be possible with the amazing customer servic family and I had at Lexus of Pembrooke Pines when we went in to get our new lease. All of this would not be possible with the amazing customer service from Mr. Zee Hanif. We also had the pleasure of dealing with Sal who was wonderful. I will defiantly recommend LOPP to all my friends and family. More

I am very pleased with this dealership! They are very professional and attentive! Always willing to help! It’s always a pleasure to taking my car to be serviced! professional and attentive! Always willing to help! It’s always a pleasure to taking my car to be serviced! More

This is a mixed review because some people did a great job and others failed epically. I only heard from 2 people- My Service Manager Melissa (not listed above) and the driver, Bernie, who picked up/broug job and others failed epically. I only heard from 2 people- My Service Manager Melissa (not listed above) and the driver, Bernie, who picked up/brought back my car. Melissa and Bernie were both great, with great attitude and customer service. But the actual work was questionable after a big repair. My car came back clearly not having been cleaned/vacuumed on the inside, with dirty handprints all over the interior of the car and dirt on rugs, etc.- which made me sure that it was not sanitized prior to being brought back to me. That is huge in this COVID environment, with my trust that the dealership would follow the COVID sanitizing protocol a main reason I used the dealer service. I then had to sanitize the whole car myself before transporting my family in it- not good. It also came back with a new dash warning light it never had before - a lamp light - but no one ever mentioned it was a problem upon retuning it to me. What happened there? Overall not a good service experience. More

The estimate was taken for the complete job.We were The estimate was taken for the complete job. We were greatest and treated well. The job was completed without issues. Will consider seriously Lex The estimate was taken for the complete job. We were greatest and treated well. The job was completed without issues. Will consider seriously Lexis for future purchase. More

Excellent service and great people. Glad that I was able to arrive and leave within a reasonable time frame, no more than three hours. Thanks. to arrive and leave within a reasonable time frame, no more than three hours. Thanks. More

I have been a long term lexus customer but i have not received the same treatment when I started 15 years ago -The sales team keep increasing my payment instead of giving me a real good deal -The ser received the same treatment when I started 15 years ago -The sales team keep increasing my payment instead of giving me a real good deal -The service dpt doesn’t offer the same quality of facilities as before -The finance dpt did not credited my last auto payment when I changed my vehicle I am seriously thinking to take my business to the infinity or even tesla for the price i am been offered More