Lexus of Pembroke Pines
Pembroke Pines, FL
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Lorena and Jay took care of all our needs by making our purchase of a 2023 Lexus NX350h seamless. Customer service was excellent, paperwork quick and easy, switching the vehicle to our insurance was a bre purchase of a 2023 Lexus NX350h seamless. Customer service was excellent, paperwork quick and easy, switching the vehicle to our insurance was a breeze. Most importantly we purchased a beautiful Lexus at a great value. I plan to purchase another vehicle next year through Lorena and Prembroke Pines Lexus. More
Outstanding service from start to finish! I had a wonderful experience buying my new car from Otany! He makes the whole purchasing process seamless and enjoyable. I had a wonderful experience buying my new car from Otany! He makes the whole purchasing process seamless and enjoyable. More
Patrick was very engaging and took time to explain the vehicle that we were interested in. He had it waiting for he had it waiting for us to test drive.. He was very receptive and helpful in obtaining a f vehicle that we were interested in. He had it waiting for he had it waiting for us to test drive.. He was very receptive and helpful in obtaining a fair trade-in value for our vehicle. More
Signed a 36-month lease on October 10. Afterward I found it cost about $2,875 more than a nearly identical Lexus lease from another dealer. I wrote to management with the numbers attached Afterward I found it cost about $2,875 more than a nearly identical Lexus lease from another dealer. I wrote to management with the numbers attached and never received a reply. A finance manager and later another person called and made it clear they would do nothing, and the tone was dismissive and disrespectful. Compare your contract line by line before you sign. More
We had a great experience at Lexus of Pembroke Pines, all thanks to Denis Vinogradovs! From the moment we arrived, Denis was the first person to approach us, and he truly went above and beyond to make it hap thanks to Denis Vinogradovs! From the moment we arrived, Denis was the first person to approach us, and he truly went above and beyond to make it happen. He took the time to understand exactly what I was looking for, helped us find the right vehicle, walked us through everything, and made the test drive a great experience. He was there every step of the way, even working with the finance team to help us seal the deal. What we appreciated most was his dedication, patience, and willingness to make sure we left happy. He made the entire car-buying process smooth and enjoyable. Thank you, Denis, for your outstanding customer service and for helping me get exactly what I wanted! We truly appreciate all your hard work. Highly recommend asking for Denis if you’re visiting Lexus of Pembroke Pines! More

