Lexus of Pembroke Pines - Service Center

“José Amaro delivers exceptional Lexus service—honest, professional, fast, and always goes the extra mile professional, fast, and always goes the extra mile More

They can’t seem to solve my continued issues with my tires losing pressure. My vehicle is just about one year old and the psi on the tires are consistently low. tires losing pressure. My vehicle is just about one year old and the psi on the tires are consistently low. More

Great experience, service was good and advisor was very helpful. Definitely will be coming back helpful. Definitely will be coming back More

Tony and his lead tech in the service center were amazing and resolved my problem right away and resolved my problem right away More

It’s happened a few times but i will list the last 2 incidents only. They replaced my water pump i pay $600 i turn engine to drive i see orange alert? Called the rep Afraz he takes car in return after 1 incidents only. They replaced my water pump i pay $600 i turn engine to drive i see orange alert? Called the rep Afraz he takes car in return after 15 minutes says they fixed a sensor so i start driving as soon as i reach 40miles/ hour i hear loud scratching noise?? I turn back now i.see some plastic stuff hanging behind front bumper? I didn’t have these issues they created them and they don’t even test drive a car before giving it to clients? The prior visit a month ago i had nail in one Tyre slow leak. They take the car in after couple hours the rep. Andre Rust calls me saying they to replace TWO tires! Wow. I ask to see the car after 15 minutes he escorts me in the shop. I see the bad tire they say we will not put a plug we have to replace it then they show me second tire which had no issues they show nail there too? I argue that tire had 0 leaks. I ask to see manager Jose who says yes both tires need replacing. I beg him to look again it turner out a tiny 1/4” nail and NO LEAKS. The rep Andre had a grudge against me probably planted small nail to charge me double. Imagine if i had not asked to-see this and not pleaded with manager to double check i would have paid double. Rep. Andre Rust has done similar things in past. I have bought 4 Lexus’s from them I won’t anymore:( sad More

The service is friendly and fast, making it a pleasure to do business with them every time. do business with them every time. More

Yes I was very disappointed in way they left my truck. All dirty and all messed up in side. Beside when we returned a loaner they let my clicker for my garage. I don’t understand this has never happen All dirty and all messed up in side. Beside when we returned a loaner they let my clicker for my garage. I don’t understand this has never happen before with any of my other cars. More

Great experience and brought both cars for maintenance and also did all recommendations on both. We waited four hours at the dealer but those services were needed and the cost of repairs were very decent. and also did all recommendations on both. We waited four hours at the dealer but those services were needed and the cost of repairs were very decent. Thank you all More

My car was picked up at my office and I was left a loaner. My service was completed the same day and my car was returned to my office. Great service. Everything ran very smoothly. loaner. My service was completed the same day and my car was returned to my office. Great service. Everything ran very smoothly. More

The service was great. Frank updated me with the service and promised the job would be done the same day… Frank updated me with the service and promised the job would be done the same day… More