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Lexus of Pembroke Pines - Service Center

Pembroke Pines, FL

4.4
8,359 Reviews

8,359 Reviews of Lexus of Pembroke Pines - Service Center

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July 21, 2025

Jeremy is always the best. And I’m always in and out the dealership with no issues. More

by Enya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2025

Tony in the Service Dept. was great!. Excellent and timely communication. This is my 4th switch from previous Lexus dealerships in the area and I have finally not had any issu More

by MICHEBLUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Marquez
Jul 21, 2025 -

Lexus of Pembroke Pines responded

Michelle, this feedback means the world to us! Thank you for choosing Lexus of Pembroke Pines and highlighting Tony's great work.

July 21, 2025

Hands down the best Lexus service department in the U. S., I had no appointment and I was out in no time. Very professional, yet very understanding and down to earth individuals. Highly recommend this loca More

by garv.moni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TONY MARQUEZ
July 21, 2025

Andre is a great person to work with, he has excellent customer service, and always make sure everything is taken care of More

by terrayr10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre
July 20, 2025

I’ve been a customer since 2014. From Ronnie Hector in Sales to Tony Marquez in Service, I have nothing but excellent reviews in terms of customer service, price, and quality. Keep u More

by Peperoni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Marquez for Employee of the Year
July 20, 2025

Jose is always the best! Thank you the whole TEAM for being attentive. You all make this experience a pleasure ! More

by KPC623
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Amado
July 19, 2025

As always, service was excellent. Jose Amaro is amazing to work with - a true professional, very attentive and ready to assist in any way he can. I always make my appointments with More

by JRLGELKK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Amaro, Service Consultant
July 19, 2025

This was my initial visit for service with my new Lexus. The staff demonstrated professionalism and guided me through each step of the process. My advisor, Francisco Bautista, greeted me warmly, listened at More

by Alvarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Bautista
July 18, 2025

Tom stepped up with professionalism, set me up with the car that was suitable and practical for what I needed. Tom understood what was necessary for my transportation and was professional about working it More

by CHAD.ARBAUGH
Recommend Dealer
Yes
Employees Worked With
Tom Abrahams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2025 -

Lexus of Pembroke Pines responded

Thank you for recommending Tom and the team! We appreciate your business and we hope to see you again at Lexus of Pembroke Pines. Have a great day!

July 17, 2025

Jeremy is very professional. He explained the service needed and was very accurate. Always efficient. More

by c.jackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2025 -

Lexus of Pembroke Pines responded

We are grateful for your business and recommendation of Jeremy! Thank you for choosing Lexus of Pembroke Pines and for highlighting him in your review.

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