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Lexus of Pembroke Pines - Service Center

Pembroke Pines, FL

4.4
6,887 Reviews
Call Service Center (954) 443-2020

6,887 Reviews of Lexus of Pembroke Pines - Service Center

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April 29, 2024

Thanks to Jeffrey Hernandez. He always provide great service. I can not be more happier. More

by imeldacruz01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Hernandez
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Apr 30, 2024 -

Lexus of Pembroke Pines responded

Thank you for trusting Lexus of Pembroke Pines with your business!

Helpful
April 28, 2024

Outstanding service and really quick! Personal and friendly and he got us out of there reallly fast More

by cwood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Afraz Hoesin
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Apr 29, 2024 -

Lexus of Pembroke Pines responded

Thank you for your confidence in Lexus of Pembroke Pines, and for your business. We are grateful to have you as a customer!

Helpful
April 28, 2024

Always excellent service from everyone, competitive prices, professional service and the certainty of original parts with your warranty, thank you Lexus More

by MARCIOCORDOBA69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
José amaro
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Apr 29, 2024 -

Lexus of Pembroke Pines responded

We're glad to know you've consistently received excellent service at Lexus of Pembroke Pines. We appreciate your trust in us!

Helpful
April 28, 2024

Love my Service Adviser - Sebastian and timely service while I wait for my car. Always good to have someone that is familiar with car. More

by ultratall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian- Service Adviser
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Apr 29, 2024 -

Lexus of Pembroke Pines responded

We're delighted to know that Sebastian and our team at Lexus of Pembroke Pines have been able to provide you with timely service. It's always great when a familiar face can make the process smoother! Thanks for your review.

Helpful
April 27, 2024

Juan is a great service advisor. He explained everything to me in layman terms and updated me every step of the way More

by Ash206
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Service Dept
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Apr 29, 2024 -

Lexus of Pembroke Pines responded

We're glad to know that you had a great experience with Juan at Lexus of Pembroke Pines. Our team always aims to keep our customers informed and comfortable throughout the process. Thanks for your review!

Helpful
April 27, 2024

The service center charged me for services that were never completed. I paid for new tires, wheel alignment and balance. I was told the work was completed paid for the service and when I got my car back More

by syreeta.brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sebastian Mejia
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Helpful
April 27, 2024

Juan Correa is best adviser he help me out with my car service . I will recommend him. More

by BATOOLALI.2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaun correa
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Apr 29, 2024 -

Lexus of Pembroke Pines responded

We are glad to hear that Juan provided excellent service. Thanks for choosing Lexus of Pembroke Pines!

Helpful
April 27, 2024

Great service and communication by Jose. I would recommend my family and friends to see him at the Pines location. More

by MARIOMMURILLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
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Apr 29, 2024 -

Lexus of Pembroke Pines responded

Mario, it's great to know that Jose provided you with excellent service at Lexus of Pembroke Pines. We appreciate your recommendation and look forward to assisting your family and friends in the future!

Helpful
April 26, 2024

From the time I got there, I was taking care of promptly by line staff and my service representative Jeff Hernandez.. More

by VICTMO59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Hernandez
Report | Print
Apr 29, 2024 -

Lexus of Pembroke Pines responded

We're glad to know you had a prompt and efficient experience with Jeff and the team at Lexus of Pembroke Pines. Thank you for your positive feedback!

Helpful
April 26, 2024

Excellent and friendly staff, specially to Ms Donna, I'm very happy to send my car to repair center ,works was spectacular More

by PATRICIOBONILLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna and Patricia
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Apr 26, 2024 -

Lexus of Pembroke Pines responded

Patricio, we're delighted to know that you had a great experience with Donna and our team at Lexus of Pembroke Pines. We always aim for excellence in our repair center! Thanks for your feedback.

Helpful
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