Lexus of Pembroke Pines - Service Center

Thank you service advisor Sarah for fast informative and responsive interaction. Lexus of pembrokempines would be my first stop for service responsive interaction. Lexus of pembrokempines would be my first stop for service More

It’s always good as usual: friendly and professional. I bought Rx500h . I hope it’s good choice I bought Rx500h . I hope it’s good choice More

Best service and everyone are courteous and helpful. Easy and quick service without any hassle. Easy and quick service without any hassle. More

I set up a service appt requesting a loaner. Once arrived to dealership, was told no loaners available. I could not get all of my needed repairs since no loaner was available, but I opted to wai Once arrived to dealership, was told no loaners available. I could not get all of my needed repairs since no loaner was available, but I opted to wait for a tire rotation. I took them 4 hours to rotate my tires. As a courtesy, the fee was waived, but all in all the service department is below standards. The service rep though was professional and understood my disappointment. More

My service experience was good. They completed the service to my vehicle expeditiously. However, they did not wash my vehicle, as promised. They completed the service to my vehicle expeditiously. However, they did not wash my vehicle, as promised. More

Excellent work and done in a short period of time. . Excellent service and repair done. . Excellent service and repair done. More

I came in without an appointment with a tire problem. My problem was handled quickly and efficiently and I was back at work in no time! My problem was handled quickly and efficiently and I was back at work in no time! More

I don’t expect much from this service department and good thing that I don’t, my experience gets worse after every visit. Kind of expect it. thing that I don’t, my experience gets worse after every visit. Kind of expect it. More

I dropped off my car including my cell phone number with all the paperwork. There was no communication for days. I called numerous times with no response. Finally my husband called and they still were unabl all the paperwork. There was no communication for days. I called numerous times with no response. Finally my husband called and they still were unable to give me any specifics or timeline on my repair, except to say we will let you know. It was extremely frustrating and when it was ready and I went to pick the car up there still was no one available to speak with. I got my car and left. I do not plan on coming back for repairs. More