Lexus of Pembroke Pines - Service Center

Amazing service. Everybody is always very accommodating and courteous. I keep coming back to this dealership because of the service. I believe this is my 6th or 7t Everybody is always very accommodating and courteous. I keep coming back to this dealership because of the service. I believe this is my 6th or 7th car purchased at Lexus of Pembroke Pines. I wanted to change my lease to purchase, and the process was incredibly easy and smooth. Thank you!!!! More

Wonderful dealership and amazing service department. Jeff Hernandez is very knowledgeable and always answers any question I may have about my vehicle. Jeff Hernandez is very knowledgeable and always answers any question I may have about my vehicle. More

Andre was very helpful during check in. I had a few questions which he answered and followed up on the one he didn't know. The service was done in a timely fashion. Overall, I was pleased I had a few questions which he answered and followed up on the one he didn't know. The service was done in a timely fashion. Overall, I was pleased with my service visit. More

Horrible experience waited over 3 1/2 hours rude service advisor… I informed him I had an appointment at 3:30. He said you better reschedule it… He also informed me this is your last oil change and I told h advisor… I informed him I had an appointment at 3:30. He said you better reschedule it… He also informed me this is your last oil change and I told him I was informed I had 2 before I came he says well you’re wrong… Experience was not pleasant and awkward and very unfriendly… Waited over 3 1/2 hours for an oil change. More

I was told the service would be an hour and a half. It ended up being only 30 minutes. Everything was done and I even got a car wash. It ended up being only 30 minutes. Everything was done and I even got a car wash. More

Nick knows his customs and has good communication to take care of them. He is professional and nonaggressive, and he'll show me the best car that fit me. care of them. He is professional and nonaggressive, and he'll show me the best car that fit me. More

Service Mgr Afraz Hosein was professional, courteous and was able to answer all of my questions. In all of my years coming to Lexus of PP, Afraz is the best service manager I have dealt with. was able to answer all of my questions. In all of my years coming to Lexus of PP, Afraz is the best service manager I have dealt with. More

Good service by service manager Jose, he always take care of my vehicles service in a corteous and professional manner of my vehicles service in a corteous and professional manner More

Jeff have been an excellent service advisor about any issue with our vehicles. He recommended the right service for us. issue with our vehicles. He recommended the right service for us. More

The service department is efficient and took care of customer in a timely manner. However, my experience with the Cashier department is boy pleasant. Took so long to process payment. customer in a timely manner. However, my experience with the Cashier department is boy pleasant. Took so long to process payment. More