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Lexus of Pembroke Pines - Service Center

Pembroke Pines, FL

4.4
8,090 Reviews

8,090 Reviews of Lexus of Pembroke Pines - Service Center

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June 12, 2024

My service advisor Jose Amaru always makes sure the whole process is smooth and time efficient for me while making sure I get the appropriate maintenance recommendations. More

by BACONJV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Amaru
Jun 13, 2024 -

Lexus of Pembroke Pines responded

We're delighted to hear that Jose Amaru provided you with efficient and smooth service at Lexus of Pembroke Pines. Thanks for sharing your positive experience!

June 12, 2024

I brought my vehicle in because a tire light went on. Turned out I had a nail. Within less than 2 hours the tire was fixed, the vehicle was washed and I was on my way. My thanks to Jeff Hernández, my ser More

by HDOAN
Recommend Dealer
Yes
Employees Worked With
Jeffrey Hernandez
Jun 13, 2024 -

Lexus of Pembroke Pines responded

Thank you for sharing your experience! We're glad Jeff and the team at Lexus of Pembroke Pines could get you back on the road quickly. Safe travels!

June 11, 2024

Excellent customer service. Andre is outstanding and really takes care of his business! He's extremely nice. More

by myrtajacobo
Workmanship
Recommend Dealer
Yes
Employees Worked With
Mike Banko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andre in my service agent. Five stars for him.
Jun 11, 2024 -

Lexus of Pembroke Pines responded

Myrta, thank you for highlighting Andre's outstanding service at Lexus of Pembroke Pines! We're glad to hear he took great care of you.

June 11, 2024

Always very satisfied with the service that Jose Amaro gives. Very efficient with everything, thank you! More

by Titi225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Whitmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Amaro
Jun 11, 2024 -

Lexus of Pembroke Pines responded

We're delighted to hear that Jose provided efficient service at Lexus of Pembroke Pines. Thanks for sharing your positive experience!

June 11, 2024

Afraz was very helpful. I had to wait in the dealership and my car was done very quick. More

by Rira
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Afraz
Jun 12, 2024 -

Lexus of Pembroke Pines responded

Thank you for this 5-star review and shoutout to Afraz. All of us at Lexus of Pembroke Pines appreciate your business!

June 11, 2024

As always, service was seamless without any issues. Very satisfied with the way our Lexus cars are always serviced, and the customer service is right on point More

by JORGE26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre Rust
Jun 12, 2024 -

Lexus of Pembroke Pines responded

Jorge, we're delighted to hear that you consistently receive seamless service at Lexus of Pembroke Pines. Thanks for your continued trust and support!

June 10, 2024

Service Writer Jose Amaro and Technician Ronald Quant provided excellent customer service and were attentive to my concerns. They are both a valuable asset to the Lexus family! More

by leafuentes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Amaro and Ronald Quant
Jun 10, 2024 -

Lexus of Pembroke Pines responded

Thank you for highlighting the excellent service from Jose and Ronald at Lexus of Pembroke Pines! We're glad to hear they addressed your concerns attentively. We appreciate your feedback!

June 10, 2024

My family and I have been going to Lexus of Pembroke Pines for over 10 years and have always had the best experience. Melissa is an amazing service advisor and always goes above and beyond for us! More

by TERRATECHINTL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ho, Mellissa
Jun 10, 2024 -

Lexus of Pembroke Pines responded

Thank you for being a loyal customer of Lexus of Pembroke Pines for over 10 years! We're delighted to hear that Melissa consistently provides exceptional service. We appreciate your continued support and look forward to serving you in the future!

June 10, 2024

The staff was very helpful, Sammy was very nice and patient to help us get the car of my choice, and the other finance person thank you so much for the service . More

by fleuridorb28.bf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sammy Libraty
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hotniel Grespo
Jun 10, 2024 -

Lexus of Pembroke Pines responded

Thank you for the feedback! We're glad to hear that Sammy and our finance team at Lexus of Pembroke Pines provided helpful and patient service. Enjoy your new car!

June 10, 2024

Special recognition to Sebastian Mejia for the exceptional service provided during my last visit to get my car serviced. Thank you for going above and beyond to make sure my car was done on time. More

by adielanaranjo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valentina Vergara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sebastian Mejia
Jun 10, 2024 -

Lexus of Pembroke Pines responded

Adielanaranjo, we're delighted to hear that Sebastian and Valentina made your experience at Lexus of Pembroke Pines exceptional. Thank you for sharing this wonderful feedback!

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