Lexus of Pembroke Pines - Service Center

Purchased my 2 vehicles here and they always have great. I recently had an issue with my second purchase, went back a few days later unexpectedly and Mr. Edgar Chaparro (used car seller) listened to our con I recently had an issue with my second purchase, went back a few days later unexpectedly and Mr. Edgar Chaparro (used car seller) listened to our concern and addressed it immediately within his capabilities without hesitation. I must say that we our most pleased with the way he handled it and treated us with the upmost respect and professionalism during the entire time. Gentlemen/ Sellers like this keep the dealers name at a high standard making the difference. That’s why we keep shopping at Lexus of Pembroke Pines. Thanks Edgar, you made my wife’s Mother’s Day. More

Kawain Swaby was an absolute pleasure to work with. He took care of all my needs, and some of my wants, and he answered every concern I had patiently. He took care of all my needs, and some of my wants, and he answered every concern I had patiently. More

I am writing this letter of appreciation for the outstanding service provided by Lexus of Pembroke Pines. I'd like to specifically compliment one of your Service Dept reps, Juan Correa, for the exce outstanding service provided by Lexus of Pembroke Pines. I'd like to specifically compliment one of your Service Dept reps, Juan Correa, for the excellent service he provided. Juan was very knowledgeable about the procedures and process and seemed genuinely interested in helping me. He answered all my queries and was very polite and extremely helpful throughout the entire process, and I truly appreciate it. More

The service provided was great. Andre confirmed my appointment and took over from there. I received a full report on my car which was extremely appreciated. Andre confirmed my appointment and took over from there. I received a full report on my car which was extremely appreciated. More

I had an excellent experience. From Donna to both gentlemen who helped me once my vehicle was deemed unrepairable. Thank you From Donna to both gentlemen who helped me once my vehicle was deemed unrepairable. Thank you More

Good and fast service. This is my second Lexus with this dealership and they do care about their customers. Sebastian, my advisor is courteous and helpful. This is my second Lexus with this dealership and they do care about their customers. Sebastian, my advisor is courteous and helpful. More

Friendly, accommodating. Juan is informative and extremely willing to assist. I appreciate the service always. Juan is informative and extremely willing to assist. I appreciate the service always. More

Very good in and out timing, including getting a loaner. Took a little longer than expected, but service was good. Took a little longer than expected, but service was good. More

Waited for almost 3 hours just to have them tell me that my tire could not be fixed because my tire/wheel warranty package didn’t cover it ! my tire could not be fixed because my tire/wheel warranty package didn’t cover it ! More

Great place to service your vehicle excellent communication the ambience of the place superb in everything communication the ambience of the place superb in everything More