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Lexus of Pembroke Pines - Service Center

Pembroke Pines, FL

4.4
8,111 Reviews

8,111 Reviews of Lexus of Pembroke Pines - Service Center

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March 07, 2025

I’m really satisfied with the service that I received at the Lexus dealership. Excellent service keep up the good work. More

by mybfranc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Mar 07, 2025 -

Lexus of Pembroke Pines responded

We're delighted to hear that you had an excellent experience at Lexus of Pembroke Pines! Thank you for the kind words, and we'll strive to keep up the great work.

March 07, 2025

It is quite surprising that Lexus of Pembroke Pines has not yet embraced modern technology to effectively communicate with customers regarding vehicle issues or necessary replacements. Many dealerships, in More

by cyndifranco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony service rep didn’t assist me Kevin
March 05, 2025

Professional service and quick turn around time. I have never had any issues at this service center. More

by jeescobales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
José Amaro
Mar 05, 2025 -

Lexus of Pembroke Pines responded

Thanks for choosing Lexus of Pembroke Pines! We're so glad your visit was seamless.

March 05, 2025

Jose was very polite and knowledgeable. .and I didn’t have to pay anything that was very good .waiting period was not bad.. thanks More

by EARDYSMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2025 -

Lexus of Pembroke Pines responded

We're delighted to hear that Jose provided you with excellent service at Lexus of Pembroke Pines. It's great to know the experience was smooth and convenient for you. Thanks for sharing your feedback!

March 05, 2025

By far, one of the best carbine experiences I have ever had. The whole process was seamless. The staff was friendly management was very professional, and the time that it took for me to be in and out of th More

by JAFFAL27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Garcell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaasiel Lacayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2025 -

Lexus of Pembroke Pines responded

Thank you for sharing your fantastic experience with us at Lexus of Pembroke Pines! We're delighted to hear that our team made the process seamless and efficient. Your recommendation means a lot, and we look forward to serving you again in the future!

March 05, 2025

Tony Marquez was terrific and explained what service I should have. I forgot about the wipers and boy, did they need replacing. He mentioned that and explained I needed the brake fluid flushed because of More

by QUILLER44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hoglievina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2025 -

Lexus of Pembroke Pines responded

Thank you for sharing your experience with Tony and the team at Lexus of Pembroke Pines! We're glad to hear that he provided thorough service recommendations, including those much-needed wiper replacements. We appreciate your kind words and look forward to assisting you again in the future!

March 03, 2025

I was amazed. Jeremy was on point. Spoke to salesman who sold me my car (Mike Banko) who came up immediately when I showed up. Some wonderful person brought out sn More

by RICOCRUZ2019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Lexus of Pembroke Pines responded

Thank you for sharing your experience with us at Lexus of Pembroke Pines! We're delighted to hear that Jeremy, Mike, and the rest of our team provided such attentive service. It's great knowing we could impress someone who truly understands exceptional customer care. We look forward to assisting you again in the future!

March 03, 2025

As always, the service has been way beyond my expectation. Thank you very much Jose for your outstanding customer service More

by gstinfil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Amaro Service Department
Mar 03, 2025 -

Lexus of Pembroke Pines responded

We're delighted to hear that Jose provided outstanding service during your visit to Lexus of Pembroke Pines! Thank you for sharing this positive feedback with us.

March 03, 2025

I was very pleased again with my service at Lexus of Pembroke Pines. My car was received quickly and Jeff Hernandez my service rep responded quickly. I waited for the car and was kept up to date about More

by HOGLELAURA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Hernandez
Mar 03, 2025 -

Lexus of Pembroke Pines responded

We're glad to hear that Jeff and the team at Lexus of Pembroke Pines provided you with such efficient service. Thank you for sharing your experience! Safe travels until we see you next time!

March 03, 2025

I have always had great service! ! The customer service is excellent!! I will definitely be back. More

by LANCETHIBIDEAU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember his name
Mar 04, 2025 -

Lexus of Pembroke Pines responded

We love seeing 5-star reviews. Thanks for sharing your kind words with the Lexus of Pembroke Pines team.

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