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Lexus of Pembroke Pines - Service Center

Pembroke Pines, FL

4.4
8,158 Reviews
Call Service Center (954) 443-2020

8,158 Reviews of Lexus of Pembroke Pines - Service Center

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December 31, 2024

Positive experience, service was excellent, agent was attentive, will definitely continue to get my vehicle service with this location More

by KATHYAGUTHRIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 02, 2025 -

Lexus of Pembroke Pines responded

Kathy, we're delighted to hear about your positive experience with our team at Lexus of Pembroke Pines! We look forward to continuing to provide you with excellent service in the future.

December 30, 2024

It was excellent as usual. I live in Miami but I always end up coming here for obvious reason. (Hehe) More

by cindygutierrez1227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Report | Print
Jan 01, 2025 -

Lexus of Pembroke Pines responded

Cindy, we're delighted to hear that you choose Lexus of Pembroke Pines for your needs! Thank you for the continued support and kind words. We look forward to seeing you again soon!

December 30, 2024

Mr Rivera was great! And explained everything clearly..He was very professional and upfront with what the car needed. More

by mixeeb@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 30, 2024 -

Lexus of Pembroke Pines responded

We're delighted to hear that Mr. Rivera provided such clear and professional service at Lexus of Pembroke Pines! Thank you for sharing your experience with us, and we hope you're enjoying your vehicle!

December 30, 2024

The entire team at Lexus of Pembroke Pines is phenomenal. The level of service is unmatched. They are communicative, transparent and professional. Thank you for taking such great care of my vehicle! I’m luck More

by OLSON.KIERSTEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Monivis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hoglievina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Ladaga, Andre (Service Director?)
Report | Print
Dec 30, 2024 -

Lexus of Pembroke Pines responded

Kiersten, we're delighted to hear that our team at Lexus of Pembroke Pines provided you with unmatched service. Thank you for choosing us and sharing your positive experience!

December 30, 2024

The service team in Pembroke Pines is amazing. From the person in the front who greets you to the service advisor to the manager, all provide great costumer service. More

by VANESSA
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Hoglievina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service: Francisco and Richard. 5 stars!
Report | Print
Dec 30, 2024 -

Lexus of Pembroke Pines responded

We're delighted to hear that our service team at Lexus of Pembroke Pines made such a positive impression! Thank you for recognizing their efforts in providing excellent customer care. We look forward to serving you again soon!

December 29, 2024

Very pleased with the service Very short waiting time Very nice attention I was offered free coffee and water I really recommend Lexus of Pembroke Pines More

by aman1105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hoglievina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 31, 2024 -

Lexus of Pembroke Pines responded

Aman, we're delighted to hear you enjoyed the service and amenities at Lexus of Pembroke Pines! Thank you for recommending us, and we look forward to serving you again in the future.

December 29, 2024

Always great service. Thank you for keeping my car in top notch condition. Best service team! Thank you Francisco B. More

by PRISSY.FAMILIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hoglievina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 31, 2024 -

Lexus of Pembroke Pines responded

We're delighted to hear that Francisco and the team at Lexus of Pembroke Pines are keeping your car in excellent condition! Thank you for sharing this positive feedback with us.

December 29, 2024

Customer service is always the best Jose Amaro know how to take care of the customers. More

by Doncastak9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Amaro
Report | Print
Dec 31, 2024 -

Lexus of Pembroke Pines responded

We really appreciate you taking the time to leave Lexus of Pembroke Pines this awesome review. Thank you for giving Jose a shout-out!

December 29, 2024

Great customer service! Very helpful staff and very informative employees willing to go the extra mile. More

by LCUESTA29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hoglievina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon
Report | Print
Dec 31, 2024 -

Lexus of Pembroke Pines responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Lexus of Pembroke Pines provided such helpful and informative service. We appreciate your support and look forward to assisting you again in the future!

December 28, 2024

People are courteous, helpful and the place is well kept and clean. It is usual to have Jeremy resolve the issues promptly. More

by simonkopel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 30, 2024 -

Lexus of Pembroke Pines responded

Simon, we're delighted to hear that Jeremy and the team at Lexus of Pembroke Pines provided courteous and helpful service. Thank you for your kind words!

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