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Lexus of Pembroke Pines - Service Center

Pembroke Pines, FL

4.5
8,524 Reviews
Call Service Center (954) 443-2020

8,524 Reviews of Lexus of Pembroke Pines - Service Center

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April 30, 2025

Great service! Fast and reliable! Came on Sunday and was out 1.5 hours later More

by meliyouragent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2025 -

Lexus of Pembroke Pines responded

Thanks a bunch, from the Lexus of Pembroke Pines Team!

April 29, 2025

I always get great service at Lexus Pembroke Pines. Keep up the good work guys! Jeff is a top notch!!! More

by bettylubin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
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Apr 29, 2025 -

Lexus of Pembroke Pines responded

Betty, thank you for the shoutout! We're delighted to hear that Jeff and our team at Lexus of Pembroke Pines continue to provide great service. We appreciate your support!

April 29, 2025

I was very pleased with the service (as I always am) but I was rather taken back with the discovery that someone rummaged through my glove compartment and my center console for some reason. More

by MikeBrill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 28, 2025

TONY MARQUEZ IS AN EXCELLENT SERVICE ADVISOR. HE LISTENS TO MY CONCERNS AND ADDRESSES THEM QUICKLY. More

by Cardeni1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TONY MARQUEZ
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Apr 29, 2025 -

Lexus of Pembroke Pines responded

Thank you for trusting Lexus of Pembroke Pines with your business!

April 28, 2025

This was the third Lexis we bought from this dealer. They seem to have so much competition between sales associates, that they forget about you once you have bought the car, I wouldn’t buy from them aga More

by LOWRIDERJSL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2025 -

Lexus of Pembroke Pines responded

It's disappointing to hear about your experience after purchasing multiple vehicles from us. We strive for consistent and attentive service, so it's concerning that we fell short this time. If you're open to discussing further, please reach out at your convenience. Thank you, Lynn Gonzales - Customer Relations Manager - 954-381-7993

April 27, 2025

This dealership is nice clean fast service and great customer service. Friendly environment experience and helpful. More

by vmadrid0311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Amaro
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Apr 29, 2025 -

Lexus of Pembroke Pines responded

Thank you for the wonderful feedback! We're delighted to hear that you enjoyed the clean and friendly environment at Lexus of Pembroke Pines. We appreciate your support and look forward to serving you again soon!

April 27, 2025

Excellent customer service and service performed within the time frame.. all treated me with a smile and warm hospitality. More

by OROZCOLEO1130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2025 -

Lexus of Pembroke Pines responded

We're delighted to hear that you received excellent customer service and timely assistance at Lexus of Pembroke Pines. Our team takes pride in providing a warm and welcoming experience for all our guests. Thank you for sharing your feedback!

April 26, 2025

Jose was very helpful in clarifying my concerns about my memory seat. I am thankful for his attention to detail. More

by j.baldwin958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
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Apr 29, 2025 -

Lexus of Pembroke Pines responded

Thank you for sharing your experience! We're glad to hear that Jose was able to assist with your memory seat concerns at Lexus of Pembroke Pines. We appreciate the feedback and are here if you need anything else!

April 26, 2025

It is always a quick and easy experience to have our car serviced here. Very great service More

by lcorsover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
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Apr 29, 2025 -

Lexus of Pembroke Pines responded

Thanks so much for your support. We look forward to your next visit to Lexus of Pembroke Pines!

April 25, 2025

Have bought my 9th car from Lexus of Pembroke Pines. You guys are always professional and customer centric. Special thanks to Tom Abrahams for his outstanding work. More

by STEVEPEET
Recommend Dealer
Yes
Employees Worked With
Tom Abrahams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2025 -

Lexus of Pembroke Pines responded

Thank you for your continued trust in Lexus of Pembroke Pines! We're delighted to hear that Tom and the team provided professional and customer-centric service once again. Enjoy your new car, and we look forward to serving you in the future!

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