Lexus of Pembroke Pines - Service Center
Pembroke Pines, FL
8,506 Reviews of Lexus of Pembroke Pines - Service Center
Prompt, courteous, and on time service. The car was delivered in the timeframe that the representative said it would be ready. It was returned to me clean and running great. The facility is also very c delivered in the timeframe that the representative said it would be ready. It was returned to me clean and running great. The facility is also very clean and very pleasant. Even the cashier was very pleasant to speak to. More
Dealer must work on phone calls and holding time services advisors are impossible to reach advisors are impossible to reach More
After car was dropped for repair, no calls or texts returned from the service advisor ( Erickson) in weeks; Unnecessary repairs without consent ending in exaggerated bills; Car not properly repaire returned from the service advisor ( Erickson) in weeks; Unnecessary repairs without consent ending in exaggerated bills; Car not properly repaired: front lower lights out and not replaced; engine cover screws removed and not replaced.Therefore, when driving the car, it sounds like an earthquake under the hood. Car was held for weeks and no loaner offered. More
I want to edit this review and say that I actually looked under my car today and noticed what I initially came in to fix which was a hanging splash gaurd under my car had sply just been stuffed under.... no under my car today and noticed what I initially came in to fix which was a hanging splash gaurd under my car had sply just been stuffed under.... no part replace not even a repair of the original one. IF I WASN'T CURIOUS AND DECIDED TO LOOK UNDER MY CAR TODAY I WOULD NOT HAVE KNOWN THIS. Very disappointing considering the fact that I waited ALMOST 4 HOURS just to bring my car back home in the original state that it was in!!! Original review below Great service! A little lengthy wait time however I waited less than what they told me. More
Anytime I need to go to the dealership or anything or call on the phone everything is just great. Everyone that I deal with is very respectful and proper call on the phone everything is just great. Everyone that I deal with is very respectful and proper More
Very professionally and friendly setting. I felt at ease with Lexus team! Thank you again with Lexus team! Thank you again More