Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Lexus of Pembroke Pines - Service Center

Pembroke Pines, FL

4.5
8,432 Reviews
Call Service Center (954) 443-2020

8,432 Reviews of Lexus of Pembroke Pines - Service Center

Sort by
August 01, 2025

Took my car for an oil change what a lousy job. . Did not clean the oil from shield. More

by DAVINDRAB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Report | Print
July 31, 2025

The service was excellent. They sent me a video of my tires and brakes, so that I could see the problem. More

by martaedelgado72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hoglievina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 01, 2025 -

Lexus of Pembroke Pines responded

We appreciate you sharing this glowing five-star review of our team! Thank you for choosing Lexus of Pembroke Pines and for putting your trust in us. We look forward to seeing you down the road!

July 31, 2025

Jeffrey in the service department is great! Always takes care of my car when I bring it in for service. More

by mfrantz35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey
Report | Print
Aug 01, 2025 -

Lexus of Pembroke Pines responded

Thank you for sharing your feedback about Jeffrey and our service team! We’ll see you next time at Lexus of Pembroke Pines!

July 30, 2025

Jeff Hernandez is who assisted me when I came in for my Maintenance on vehicle, process was smooth. And was nice to deal with. More

by Gonzalez.silvia0696
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Hernandez
Report | Print
Jul 30, 2025 -

Lexus of Pembroke Pines responded

We are thrilled to hear you had a smooth experience with Jeff at Lexus of Pembroke Pines. Thank you for your business and for sharing your feedback! Safe travels!

July 30, 2025

Everything is great just would recommend having an uber service or something if you live close by because taking out a loaner is a long process. I was informed there is a pick up service will try it out ne More

by GABRIELA MATHEUS
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 30, 2025 -

Lexus of Pembroke Pines responded

Gabriela, thank you for sharing your thoughtful feedback! We hear your concern, and we'll pass it along to the team. See you next time at Lexus of Pembroke Pines!

July 30, 2025

Always a pleasure working with Jose. He’s efficient, thorough and thoughtful. He listens intently and takes the time to answer my questions and concerns. More

by LEAH SMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose amaro
Report | Print
Jul 30, 2025 -

Lexus of Pembroke Pines responded

Leah, we're delighted to hear that Jose provided such attentive and thorough service. Thank you for choosing Lexus of Pembroke Pines and sharing your feedback. Safe travels ahead!

July 30, 2025

I received Excellent service from Afraz Hosein, Service Consultant and Alex Sandino, Technician. Thank you. Great Experience! More

by SABRINA.TAYLOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Afraz Hosein, Advisor
Report | Print
Jul 30, 2025 -

Lexus of Pembroke Pines responded

We're delighted to hear of your excellent experience with Afraz and Alex! Thank you for choosing Lexus of Pembroke Pines.

July 29, 2025

Had car problems after oil change was done, it was close to closing time and turns out had to leave my car they gave me a loaner and resolved my car issues the next day. More

by prns2567
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Amaro
Report | Print
July 29, 2025

Everything was excellent overall specially with Jose Amaro he was great, hope to have him again as a service advisor! More

by MIXIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose amaro
Report | Print
Jul 29, 2025 -

Lexus of Pembroke Pines responded

Thank you for the review! We are thrilled to hear that Jose provided great service. We look forward to your next visit here at Lexus of Pembroke Pines!

July 29, 2025

I wish there was a “maybe” option when it comes to recommending this location. The service just hasn’t been consistent lately. After my last visit, my car wasn’t cleaned, and I actually left smelling More

by NELSON.F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Afraz Hosein
Report | Print
1
...
4
5
6
...
844