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Lexus of Pembroke Pines - Service Center

Pembroke Pines, FL

4.4
8,169 Reviews

8,169 Reviews of Lexus of Pembroke Pines - Service Center

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May 14, 2025

Awesome customer service and service advisor! Kept me informed with service that was needed and time frame More

by PMOORE1219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfred
May 14, 2025 -

Lexus of Pembroke Pines responded

We're delighted to hear that you had a great experience with our service advisor at Lexus of Pembroke Pines! Keeping our customers informed is important to us, and we're glad it made your visit enjoyable. Thank you for the positive feedback!

May 14, 2025

Been going to Lexus of Pembroke Pines for years NOW. My family bought most all of our Lexus vehicles from the dealership. Always great customer service thru the years. I don't mind the drive from my hou More

by RAFFIFFI47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Marsala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Art Armani
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025 -

Lexus of Pembroke Pines responded

Thank you for your continued loyalty to Lexus of Pembroke Pines! We're delighted to hear that our customer service has consistently met your expectations over the years. We look forward to serving you and your family with all future Lexus purchases!

May 14, 2025

Service was bad when I I picked up my car it wasn’t fixed right I have to bring my car back to dealership for them to fix it again I been a customer for years I don’t like the they treat me. More

by MARCFRANCOIS78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not listed
May 13, 2025

Very please with the service, time waited, result achieved and how prompt and professional Jereme the rep assigned to me was. Communication was very clear and no surprises. Recommend Jeremy and Lexus More

by PRAMIRI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025 -

Lexus of Pembroke Pines responded

Thank you for sharing your experience with us! We're delighted to hear that Jereme provided clear communication and professional service at Lexus of Pembroke Pines. We appreciate the recommendation and are glad to know it's worth the drive from Fort Lauderdale!

May 13, 2025

Melissa is amazing. Thank you for your excellent Service and professionalism. Always a pleasure working with you. More

by MAGGIE1SALES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa
May 14, 2025 -

Lexus of Pembroke Pines responded

Thank you for the wonderful feedback! We're delighted to hear that Melissa provided excellent service and professionalism at Lexus of Pembroke Pines. We look forward to assisting you again in the future!

May 13, 2025

Jeremy was incredibly helpful and provided outstanding, customer-focused service. He has been my assigned advisor and consistently excels at his job—efficient, knowledgeable, and always willing to assist. More

by carlosg816
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025 -

Lexus of Pembroke Pines responded

We're delighted to hear that Jeremy has been providing exceptional service at Lexus of Pembroke Pines! It's great to know he's consistently efficient and knowledgeable. Thank you for sharing your experience with us!

May 12, 2025

Jeremy was very attentive to my car's issue. I did need to return and he walked me right through to Technology to help with my Android Auto. Thanks! More

by atruesmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Lexus of Pembroke Pines responded

We're glad to hear Jeremy was attentive and helped with your car's issue at Lexus of Pembroke Pines. We appreciate your feedback and are here if you need further assistance!

May 12, 2025

Jose Amaro is professional and always takes care of me. I highly recommend Jose to handle all service needs at Lexus of Pembroke Pines. Tom Abrahams is a fantastic and honest salesman at the same dealers More

by harvey15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Abrahams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Lexus of Pembroke Pines responded

Thank you for the glowing review! We're delighted to hear that Jose and Tom provided such excellent service at Lexus of Pembroke Pines. Your recommendation means a lot to us, and we're here whenever you need assistance!

May 12, 2025

Based on how you'd like to recognize Jeremy Rivera at Lexus of Pembroke Pines, here's a thoughtful review: ⭐⭐⭐⭐⭐ My experience with Jeremy Rivera at Lexus of Pembroke Pines' service department was More

by carlosg816
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
May 12, 2025 -

Lexus of Pembroke Pines responded

Thank you for sharing your exceptional experience with Jeremy at Lexus of Pembroke Pines! We're delighted to hear that his professionalism and attention to detail made your visit smooth and reassuring. We appreciate the recommendation, and we'll be sure to pass along your kind words!

May 12, 2025

I’m always pleased with the services and the kindness of Jose Amaro. He is consider my needs. More

by MARYVNASH
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Amaro
May 12, 2025 -

Lexus of Pembroke Pines responded

Here at Lexus of Pembroke Pines, we are always thankful for positive feedback from our customers. Thank you for giving Jose a shout-out, Mary!

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