Back

Lexus of Pembroke Pines - Service Center

Pembroke Pines, FL

4.4
8,313 Reviews

8,313 Reviews of Lexus of Pembroke Pines - Service Center

Sort by
June 27, 2025

Professional and great service. Nice and good place for waiting. Frank is a great advisor. More

by michelinevitale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Marsala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2025 -

Lexus of Pembroke Pines responded

Michel, thanks so much for the 5-star review of Frank and Lexus of Pembroke Pines!

June 26, 2025

Great service and quality of work! Makes all the difference, so keep it up! See you again soon! More

by EMILIO_TAVERAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Genao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Efrain Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2025 -

Lexus of Pembroke Pines responded

We really appreciate you taking the time to leave Lexus of Pembroke Pines this awesome review, thank you!

June 26, 2025

Jeremy was very helpful with top tier customer service he is beyond five stars! My experience was top notch More

by yarelis.gaitan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amed Rordiguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Boris Argudin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2025 -

Lexus of Pembroke Pines responded

Yarelis, it's wonderful to hear that Jeremy provided you with exceptional service at Lexus of Pembroke Pines. Thank you for sharing your positive experience!

June 26, 2025

Great service from Jeremy Rivera quick and efficient a pleasure to work with great communication More

by moe34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Pastukhov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2025 -

Lexus of Pembroke Pines responded

Thank you for taking the time to review Lexus of Pembroke Pines! We appreciate your shoutout to Jeremy and look forward to continuing this level of excellence during future visits.

June 26, 2025

I always do walk-in and the waiting time for the service is fair.. I just wish the time it takes to get the estimate was shorter.. More

by MARTHAABELLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No name
Jun 27, 2025 -

Lexus of Pembroke Pines responded

Thank you for your review! We're glad you're satisfied with our service overall, and we appreciate your suggestions. Safe travels ahead! - The Lexus of Pembroke Pines Team

June 26, 2025

My NEW Service Consultant, Afraz Hosein, is the best. I am glad the old service writer gave me to him. It was the second time I had to been to Lexus for the SAME issue and Afraz made sure to double chec More

by ldowling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AFRAZ HOSEIN
Jun 28, 2025 -

Lexus of Pembroke Pines responded

It's wonderful to hear that Afraz provided such excellent service at Lexus of Pembroke Pines and resolved the issue for you. We're grateful for your feedback and look forward to assisting you in the future!

June 25, 2025

He was very helpful and advised me the right way, he did a good job thank you More

by MUNERAJ9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2025 -

Lexus of Pembroke Pines responded

We love seeing 5-star reviews. Thanks!

June 25, 2025

Service advisor very helpful and advised me the right way. Very professional and knowledgeable Thank you More

by yoloshipping
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Bautista
Jun 25, 2025 -

Lexus of Pembroke Pines responded

We're delighted to hear that our service advisor provided you with helpful and professional guidance at Lexus of Pembroke Pines. Thank you for sharing your experience!

June 24, 2025

Tony Marquez was a pleasure to work with, keeping me advised of the situation as it developed. He took time to return phone calls and was a great help. More

by Tom8931P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zulimar Parra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mo in sales.
Jun 24, 2025 -

Lexus of Pembroke Pines responded

We're delighted to hear that Tony Marquez provided you with excellent service at Lexus of Pembroke Pines, Tom. Keeping our customers informed and supported is a top priority for us. Thank you for sharing your experience!

June 23, 2025

Amazing service, great communication Jose Amaro was the best advisor help me resolved everything perfectly More

by HONGSERGIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose amaro (5stars)
Jun 24, 2025 -

Lexus of Pembroke Pines responded

We're overjoyed to hear that Jose provided amazing service and communication at Lexus of Pembroke Pines! Thank you for sharing your experience, and we're glad everything was resolved perfectly.

...
5
...