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Lexus of Pembroke Pines - Service Center

Pembroke Pines, FL

4.5
8,504 Reviews
Call Service Center (954) 443-2020

8,504 Reviews of Lexus of Pembroke Pines - Service Center

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December 01, 2021

Amazing service from the service department! Melissa Ho took care of my car and provided 5 star service at every step! More

by Orville
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Ho
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Dec 02, 2021 -

Lexus of Pembroke Pines responded

Orville, thank you for the great review! We appreciate your support and are happy to hear that you had such a successful service experience working with Melissa. Drive safely, and we hope to see you back again at Lexus of Pembroke Pines!

December 01, 2021

we received great and courteous service . punctual, efficient, a lot of attention to detail . very satisfied. More

by cristy1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rod
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Dec 01, 2021 -

Lexus of Pembroke Pines responded

Hi Christy - Thank you for your great review! We are happy to have you as a customer and we look forward to your next visit to Lexus of Pembroke Pines. Safe travels!

December 01, 2021

Excellent service as always. Like that they also shine your car when they finish the job. More

by carlos_larissa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Luis Amaro
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Dec 01, 2021 -

Lexus of Pembroke Pines responded

Carlos, thank you for your continued business! We are grateful for your review and we hope to see you again at Lexus of Pembroke Pines.

December 01, 2021

Gustavo was my service representative and he did a great job of keeping me informed at all times. Great job. More

by ALLYSALIMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2021 -

Lexus of Pembroke Pines responded

Thank you for the great review, Ally! We appreciate your support and are happy to hear that Gustavo went above and beyond to assist with your vehicle and get the job done. Drive safely, and we hope to see you back again at Lexus of Pembroke Pines!

December 01, 2021

The Best Lexus dealer in South Florida Excellent The Best Lexus dealer in South Florida Excellent customer service very pleasant experience Great teamwork More

by Sam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melanie Orbegozo
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Dec 02, 2021 -

Lexus of Pembroke Pines responded

Sam, thank you for the great review! We appreciate your business and are happy to hear that you had such a seamless service experience working with the Lexus of Pembroke Pines team. Drive safely, and we hope to see you back!

November 30, 2021

Andre is an excellent advisor! Quick fast and easy. I am very impressed with the entire experience. More

by TERESAKONRATH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Behrent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : REINALDO ENRIQUE RIVERA RAMOS
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Dec 01, 2021 -

Lexus of Pembroke Pines responded

We are so happy to hear from you, Teresa! Thank you for sharing your kind words about Andre and our team, it means a lot that you are a happy Lexus of Pembroke Pines customer. See you next time!

November 30, 2021

Really enjoy how quick the service is here and how well versed they are in providing honest feedback when one has questions. More

by oreo0111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff
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Dec 01, 2021 -

Lexus of Pembroke Pines responded

Thank you for your five stars! We are thrilled that you can depend on our Lexus of Pembroke Pines team to provide straightforward service. Enjoy your day and we will see you at your next visit!

November 30, 2021

Super helpful and fast. Had me in and out within an hour with no appointment. More

by francois
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Abrahams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Ho
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Dec 01, 2021 -

Lexus of Pembroke Pines responded

Francois, it was our pleasure to assist you with efficient, top-notch service! Thank you for trusting Lexus of Pembroke Pines with your business and your vehicle, we hope to work with you again.

November 30, 2021

My arrived 20 minutes early for my appointment, they took my car right in I’m very pleased with the service I received More

by JDS2665
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Ramos
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Dec 01, 2021 -

Lexus of Pembroke Pines responded

Thank you for choosing Lexus of Pembroke Pines for your service needs! We are happy to hear that our team took such great care of you and your vehicle during your recent visit and we look forward to welcoming you back next time.

November 30, 2021

great service, went on a saturday without an appointment and was still able to get my car serviced + a free car wash. thank you so much John for being so nice and constantly updating More

by CARLADRODRIGUEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 01, 2021 -

Lexus of Pembroke Pines responded

Hi Carla - We are happy that John and the team could accommodate your service needs and earn your positive feedback. Thank you from all of us at Lexus of Pembroke Pines and safe travels until we see you again!

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