Lexus of Pembroke Pines - Service Center
Pembroke Pines, FL
8,288 Reviews of Lexus of Pembroke Pines - Service Center
very good auto service, perform the 10,000 mile service. very good auto service, perform the 10,000 mile service . very good auto service, perform the 10,000 mile service . More
Took my car in for service. Rodney, the service advisor was friendly and warned me of the wait time in advance. Only complaint I have is when I picked up my car, they had left a half empty water bottle in was friendly and warned me of the wait time in advance. Only complaint I have is when I picked up my car, they had left a half empty water bottle in my cup holder. More
I called to walk in on a Sunday and the receptionist assured me if I made it in by 1:30pm I would be accommodated. I arrived at 1pm and was advised I would be unable to get service because there were on assured me if I made it in by 1:30pm I would be accommodated. I arrived at 1pm and was advised I would be unable to get service because there were only two maintenance workers. However, I returned later in week in the afternoon and was able to receive maintenance service. The service was good however the receptionist communication was lacking. More
Great service and attention from the Specialist. The Car wash amazing. Great and clean facilites wash amazing. Great and clean facilites More
The process is inefficient. There are a lot of bodies but little doing or to show for it. When booking an appointment we specify the reason, you check in your car and have to wait at least half an hour for a little doing or to show for it. When booking an appointment we specify the reason, you check in your car and have to wait at least half an hour for a service advisor to call you to check in, it's redundancy but not in a good way. The vehicle pick up is just as cumbersome, cashier, then across the way for another dept? To what end? The Lexus app shows you when your car is on/doors/hood open my car sat there for 5 hours before I called to see if everything was okay and only then was my car worked on, they had said it was done, the paperwork had barely been printed upon my arrival. More
Service was good, never actually met with anyone. Thought I would since it was the first service. I would since it was the first service. More