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Lexus of Pembroke Pines - Service Center

Pembroke Pines, FL

4.5
8,504 Reviews
Call Service Center (954) 443-2020

8,504 Reviews of Lexus of Pembroke Pines - Service Center

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November 12, 2021

Great service support! Friendly staff and always clean facility,love to go there! Wonderful environment More

by T.EVANS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 15, 2021 -

Lexus of Pembroke Pines responded

We appreciate you taking the time to leave us with your kind feedback. We're grateful to have you as a customer and look forward to seeing you next time. Drive safely! - Lexus of Pembroke Pines

November 12, 2021

Andres was very friendly and professional. This is my first Lexus and I am extremely pleased with the service provided at Lexus of Pembroke Pines. More

by JUANK1588
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres Gutierrez
Report | Print
Nov 15, 2021 -

Lexus of Pembroke Pines responded

Congratulations on your first Lexus! We're so pleased to hear that Andres was able to provide such a seamless buying experience for you. Thank you for choosing Lexus of Pembroke Pines and we wish you the best in your new ride!

November 12, 2021

Reliable and friendly service by Rod. He is very professional and nice to work with. Highly recommend him for your maintenance. More

by LIZZY217
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 15, 2021 -

Lexus of Pembroke Pines responded

Thank you for taking the time to review us, Lizzy! We appreciate your support and are happy to hear that you are so confident in Rod to get the job done. Drive safely, and we hope to see you back again at Lexus of Pembroke Pines!

November 12, 2021

excellent job , professional and responsibility ,sr Isidro (services) is very Wonderfull job is the best More

by DALAYRODRIGUEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isidro
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Nov 15, 2021 -

Lexus of Pembroke Pines responded

Feedback like yours truly makes our day brighter. We appreciate having earned your business here at Lexus of Pembroke Pines and will certainly let Isidro know you appreciated all the help. Take care!

November 12, 2021

Overall, good expiraren el every time I come here. Sometimes the wait is a bit long for service. More

by SAM77JR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond
Report | Print
Nov 15, 2021 -

Lexus of Pembroke Pines responded

Sam, thank you for taking some time to provide us with feedback. We're happy to hear that your experiences at Lexus of Pembroke Pines have been primarily positive. We understand the wait for service can be frustrating, which is why our team works hard to keep visits efficient. We appreciate your loyalty to our dealership, and we look forward to your next visit!

November 12, 2021

Alwaya happy to take my car to Lexus of Pembroke Pines. No pressure for stuff that's not required. :) More

by jagtailor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
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Nov 15, 2021 -

Lexus of Pembroke Pines responded

We are always happy to help you out! Thanks for supporting Lexus of Pembroke Pines!

November 12, 2021

The service was good. I don’t like surveys. Stop sending me surveys. Stop stop stop More

by aquezada809
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jeff
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November 11, 2021

OUTSTANDING service , Andres Gutierrez the best advisor ever , fast, reliable, could not expect nothing but the best More

by ficomeneses87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres Gutierrez
Report | Print
Nov 11, 2021 -

Lexus of Pembroke Pines responded

Andres will be delighted to see these compliments of his efficient and high-quality care! It's our pleasure to provide you with outstanding service, and the Lexus of Pembroke Pines team looks forward to doing so again soon!

November 11, 2021

Everything was done as requested. The wait for service and for a loaner car was longer than I wished for. More

by GRANBALL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Hennandez
Report | Print
Nov 11, 2021 -

Lexus of Pembroke Pines responded

Thank you for providing us with constructive feedback. We're happy to hear that you're pleased with the service you received, and we understand that waiting for your maintenance to be completed can be frustrating. Our team always aims to keep visits efficient and on time, and we will continue to put forth a sincere effort. If there is anything more we can do to make your experience better, please don't hesitate to reach out!

November 10, 2021

Andres Gutierrez did a great job. The car was returned completed as promised. Thank you. More

by cjorge1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres Gutierrez
Report | Print
Nov 11, 2021 -

Lexus of Pembroke Pines responded

It is our pleasure to provide you with quick and complete service. We will give a special shoutout to Andres for making it a great experience. Thanks for reviewing Lexus of Pembroke Pines!

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