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Lexus of Pembroke Pines - Service Center

Pembroke Pines, FL

4.4
8,139 Reviews

8,139 Reviews of Lexus of Pembroke Pines - Service Center

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August 05, 2021

My vehicle’s first service was effortless, and very quick. I was greeted straight away, and kept informed in my vehicles progress during the scheduled maintenance, which was fantastic! More

by DJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2021 -

Lexus of Pembroke Pines responded

We love hearing feedback like this, DJ! Thank you for trusting Lexus of Pembroke Pines with your vehicle's service needs - we hope to see you again at the next one!

August 05, 2021

It is always a pleasant visit to have our vehicles serviced. The staff is always courteous and professional. My Advisor, Jeffrey Hernandez goes over and above to ensure the visit is exceptional. More

by MW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Hernandez - Service Dept.
Aug 05, 2021 -

Lexus of Pembroke Pines responded

It's truly wonderful hearing how much you enjoy your service visits! We're thrilled that Jeffrey and his team go above and beyond for you wherever you stop by Lexus of Pembroke Pines. Our staff will appreciate your compliments and we appreciate the review! Thank you for supporting us and we look forward to your next appointment with us!

August 05, 2021

Melissa Ho, is very professional has excellent customer service listens to your issues, when I pick up my car all the work will be done to my satisfaction. More

by LOURDES2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Irv, Smith sales person
Aug 05, 2021 -

Lexus of Pembroke Pines responded

Lourdes - thank you for taking the time to leave Lexus of Pembroke Pines your feedback! We're glad Melissa and the team did an excellent job. Come back again next time!

August 05, 2021

The experience I had in this particular dealership was great. I was greeted by a gentleman named Sebastian, who took care of everything for me, and handled everything with much professionalism. More

by EVICTORIA0528
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian
Aug 06, 2021 -

Lexus of Pembroke Pines responded

Thank you for taking the time to share! We appreciate your support and are happy to hear that you had such a successful service experience working with Sebastian and the Lexus of Pembroke Pines team. Drive safely, and we hope to see you back again down the road!

August 04, 2021

Great service by Sebastian. Helpful and appreciative of his great customer service. Will be taking my car back to Pembroke of Lexus. Thank you.l More

by BLUCAS0214
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian Mejia
Aug 04, 2021 -

Lexus of Pembroke Pines responded

Thank you for the great review! We appreciate your support and are happy to hear that you had such a successful experience working with Sebastian and the Lexus of Pembroke Pines team. Drive safely, and we hope to see you back again down the road!

August 04, 2021

Got the job done. Isidro was very helpful in the whole process. Kept me up to date on my vehicle. Also followed up with me More

by MOIN.KHAN9211
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isidro
Aug 04, 2021 -

Lexus of Pembroke Pines responded

It's so great to hear that our team could take great care of you. Thanks so much for your business! --The Lexus of Pembroke Pines Team

August 04, 2021

Melissa Ho and the full team at the dealership was very professional and precise. I appreciated the Efficient, Friendly & Fast service. Looking forward to working with Melissa again....Thank You! More

by AGGIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Ho
Aug 05, 2021 -

Lexus of Pembroke Pines responded

Thank you for reviewing Lexus of Pembroke Pines, Aggie! We're glad to hear that Melissa and the team made your experience a pleasant one. Come back again next time!

August 03, 2021

Great service and support when called to do the service for my vehicle they jumped right in it and stuck to their one hour schedule for service More

by Reyelen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose amado
Aug 03, 2021 -

Lexus of Pembroke Pines responded

We are happy to hear that our team delivered such attentive, efficient service! Thank you for choosing Lexus of Pembroke Pines and for taking the time to review our work. Have a great day!

August 03, 2021

This is an excellent dealership. Everyone is friendly and professional. My appointment was on time and my service technician Sebastian was very efficient. He explained the work being done and the price. I More

by LILLIEBROWNT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian
Aug 03, 2021 -

Lexus of Pembroke Pines responded

Thank you for giving our dealership such a marvelous rating! It makes our day to know that our team is delivering this level of service to our valued guests. We will certainly pass along your kind feedback to Sebastian for providing an exceptional service experience. Take care! - Lexus of Pembroke Pines

August 03, 2021

Nice service, they pick up my car in the morning and returned in the afternoon! Fast and convenient, they alson leave me a loan car just in case! More

by ALVARO5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2021 -

Lexus of Pembroke Pines responded

Thanks for the great review, Alvaro - we're glad the Lexus of Pembroke Pines team did a great job on your service! Come back soon!

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