Lexus of Pembroke Pines - Service Center

Great. The manager that worked on my case was exceptional and helpful. I thank him and helpful. I thank him More

Lexus of Pembroke Pines is always helpful and courteous. They offer some of the best customer service every time! They offer some of the best customer service every time! More

Thank you Mr Andres Gutierrez, I never before Had a customer service with an extra mile you are awesome definitely come back to you for my next service. customer service with an extra mile you are awesome definitely come back to you for my next service. More

Andre is an excellent service advisor. He has been my advisor for many years, and he takes great care of me. advisor for many years, and he takes great care of me. More

My gate key fob and a charger were removed from my car and I was originally told I’d have to return to the dealership to retrieve them. After numerous calls and finally a call to my previous SA I received and I was originally told I’d have to return to the dealership to retrieve them. After numerous calls and finally a call to my previous SA I received a call and was given an explanation that they fell out of the car(which anyone knows that is NOT possible). The key fob is left in the cup holder as it’s the only way to enter my gate. Also, my purse which was tucked away appeared to have been looked through as all of my cc were loose inside the purse instead of inside the cc holder. I’m very dissatisfied with LOPP and will be monitoring my cc activity for suspicious activity. This entire visit was very suspect. How does a key fob fall out of a cars cup holder? Or a car charger???? A purse tucked away rambled through. More

Always a good experience at Lexus of Pembroke Pines. They always do a great job. always do a great job. More

Friendly knowledgeable staff. Very nice dealership, clean, well maintained. I had routine maintenance done on my NX300 F sport; John was great, a pleasure to do business with. My car is perfect. I co clean, well maintained. I had routine maintenance done on my NX300 F sport; John was great, a pleasure to do business with. My car is perfect. I couldn't be happier with the entire experience. Thanks! More

Great attention and service. Nice people.The awaiting time was one hour and half, no bad for a year service maintenance. time was one hour and half, no bad for a year service maintenance. More

Very efficient service! Mr Isidro Garcia is exemplary in providing the service and patiently explained all the questions I have. This is the best experience I had in vehicle services. Mr José, Isidro’s su providing the service and patiently explained all the questions I have. This is the best experience I had in vehicle services. Mr José, Isidro’s supervisor is very good too. He called me to get back my lost ATM card. This company in Pembroke Pines has a very outstanding team! Congratulations!! More

Staff is just rude and I’ve noticed some special or different treatment with minority customers different treatment with minority customers More