Lexus of Pembroke Pines - Service Center
Pembroke Pines, FL
8,383 Reviews of Lexus of Pembroke Pines - Service Center
The service advisor Sebastian Mejia was really nice and quickly helped register my vehicle for an oil change. I appreciate his help and expedite service as I had to go to work. quickly helped register my vehicle for an oil change. I appreciate his help and expedite service as I had to go to work. More
I arrived at 11:55 for a 12:00 appointment that specified I was waiting on site for the service. Sent to waiting area and didn't see service advisor until 12:25, then took until 3:05 for an oil change and ti I was waiting on site for the service. Sent to waiting area and didn't see service advisor until 12:25, then took until 3:05 for an oil change and tire rotation. When I got in car I saw that car had been running for 55 minutes. I will say everyone I encountered was very polite, but this kind of wait for basic routine service is too long. More
Great experience! From the time I got there, until I left. Rodney, as usual, was very attentive to make sure he understood my needs/requests and, took the time to explain options. Also experienced gre left. Rodney, as usual, was very attentive to make sure he understood my needs/requests and, took the time to explain options. Also experienced great treatment from all other staff that I interacted with, from checking in the car, buying snacks, cashiers and, checking out. Everything was done as agreed. Thanks!!! More
My visit was characterized by prompt courteous service and attention from the moment my car was checked in at the driveway to my interaction with the service coordinator to my checkout with the cashier an and attention from the moment my car was checked in at the driveway to my interaction with the service coordinator to my checkout with the cashier and the car loaner desk More
Excellent service, will return to do business there. Royalty treatment and amenities are available for all. Royalty treatment and amenities are available for all. More
Great customer service very professional and quick service.Friendly,polite excellent service. Very good customer experience. Keep up the good work! 😊 service.Friendly,polite excellent service. Very good customer experience. Keep up the good work! 😊 More
Very happy with the service and everyone that helped me would definitely recommend to all my family and friends would definitely recommend to all my family and friends More