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Lexus of Pembroke Pines - Service Center
Pembroke Pines, FL
8,242 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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8,242 Reviews of Lexus of Pembroke Pines - Service Center
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August 21, 2021
I was impressed with Jose Amaro’s professionalism, expediency of service and his very pleasant attitude. That’s all a customer wants. He hit all the marks. expediency of service and his very pleasant attitude. That’s all a customer wants. He hit all the marks. More
by SHELLFISHING
Verified CustomerEmployees Worked With
Jose Amaro
August 20, 2021
Excellent service! They never disappoint. My service advisor Jose Amaro is always pleasant & informative. The porters, the cashier staff and loaner Dept staff were also very pleasant. advisor Jose Amaro is always pleasant & informative. The porters, the cashier staff and loaner Dept staff were also very pleasant. More
by L. Casas
Employees Worked With
Jose Amaro
August 20, 2021
Advisor had an attitude, car still got the issues, when selling it’s all smiles when servicing it’s a mess, made an appointment for the 13th because I needed a loaner but had to change it for the 18th and selling it’s all smiles when servicing it’s a mess, made an appointment for the 13th because I needed a loaner but had to change it for the 18th and apparently wasn’t changed and advisor treated me like I was luing More
by MAURICIO2804
Employees Worked With
Jeffrey hernandez
August 20, 2021
their crash my car and this is the 2 time that happen and nobody say nothing the car wash is the worst part off and their mot said nothing no matter how many time you complain and services manager just said nobody say nothing the car wash is the worst part off and their mot said nothing no matter how many time you complain and services manager just said the video list not clear More
by ABELREYNOSO1445
August 20, 2021
Very satisfied with Mr.J Lacallo helped me a great Very satisfied with Mr.J Lacallo helped me a great deal with car issue. Very satisfied Very satisfied wi Very satisfied with Mr.J Lacallo helped me a great deal with car issue. Very satisfied Very satisfied with mr J Lacallo assistance, helping me..... More
by IGGYMOLINA
Employees Worked With
August 20, 2021
Fue muy buena la experiencia con el Departmento de sevicio aunque la espera fue un poco larga de acuerdo con el servicio que se le hizo a mi carro sevicio aunque la espera fue un poco larga de acuerdo con el servicio que se le hizo a mi carro More
by victorquinones
Employees Worked With
Juan Correa
August 20, 2021
Excellent customer care, quick greeting at service drive and prompt care from advisor. Technician explain and respond my questions and concerns. All were solve in first visit. and prompt care from advisor. Technician explain and respond my questions and concerns. All were solve in first visit. More
by VAZJAV66
Employees Worked With
August 19, 2021
Always a pleasure going to this location. BIG SHOUT OUT Always a pleasure going to this location. BIG SHOUT OUT TO JEFF HERNANDEZ, CHRISTIAN, MICHELE, and MIKE. They always make it a pleasant visit. They Always a pleasure going to this location. BIG SHOUT OUT TO JEFF HERNANDEZ, CHRISTIAN, MICHELE, and MIKE. They always make it a pleasant visit. They go out of their way and beyond. Appreciate it. More
by Amy919
Employees Worked With
Other Employees :
Jeffrey Hernandez, Christian Menendez
August 19, 2021
Came in for a tire repair and was told that the tire had been repaired and not plugged, therefore Lexus did not do the repair. Only problem was is that the car had only been serviced by Lexus. Obviously eit been repaired and not plugged, therefore Lexus did not do the repair. Only problem was is that the car had only been serviced by Lexus. Obviously either someone was lying o didn't know what they were doing. More
by Majbauer1950
Employees Worked With
