Lexus of Pembroke Pines - Service Center

Great experience overall. Melissa Ho was my service consultant and she did an excellent job. In addition to my regular service, it was discovered that I had a bad battery. The issue was resolved and my consultant and she did an excellent job. In addition to my regular service, it was discovered that I had a bad battery. The issue was resolved and my vehicle returned to me in a timely manner. More

This dealer is awesome! They’re very professional and helpful. Customer service is great. They keep good communication and delivers what they offer. Best decision ever! helpful. Customer service is great. They keep good communication and delivers what they offer. Best decision ever! More

Over 3 hour wait time for Oil Change - I was advised only 30 mins to 1 hour at most. It would have been ideal to advise that it will take a long time and offer a loaner. 30 mins to 1 hour at most. It would have been ideal to advise that it will take a long time and offer a loaner. More

John Steigele in the service department took very good care of me. He explained the process and got me in and out. I car was returned looking good on the outside but they forgot to shake the floor mats. E care of me. He explained the process and got me in and out. I car was returned looking good on the outside but they forgot to shake the floor mats. Everything else was fantastics. More

good service, friendly, clean areas, good waiting spaces, simple process, great service agents like Jose who helped me all the way, great experience during my waiting time. simple process, great service agents like Jose who helped me all the way, great experience during my waiting time. More

I was waited on quickly. The work was completed in less than an hour. The check out process was quick and easy. I like the communication through text. than an hour. The check out process was quick and easy. I like the communication through text. More

Always satisfied will be a Lexus customer for life everyone at the Dealership are nice and friendly and helpful!!! Also Melissa is the best super nice and helpful!!!! everyone at the Dealership are nice and friendly and helpful!!! Also Melissa is the best super nice and helpful!!!! More

Very Reliable and staff nice and friendly!Jose the Very Reliable and staff nice and friendly! Jose the service guy I deal with is always very pleasant and helpful. Highly recommend Lexus of Pembroke Very Reliable and staff nice and friendly! Jose the service guy I deal with is always very pleasant and helpful. Highly recommend Lexus of Pembroke Pines. More

My family has been a client for many years. Dealership always meets their promises & service has always been excellent. I enjoy competitive rates when purchasing tires & costly ticket items. Service consu always meets their promises & service has always been excellent. I enjoy competitive rates when purchasing tires & costly ticket items. Service consultants are courteous & efficient. More

Poor service, took my car to have the tires checked and they didn’t do anything but pushed oil change without my consent, I wouldn’t recommend it. they didn’t do anything but pushed oil change without my consent, I wouldn’t recommend it. More