Lexus of Pembroke Pines - Service Center

The service department was really busy but overall good customer service. Especially, considering that I did not have an appointment. The service labor costs were a little excessive for the short amount of customer service. Especially, considering that I did not have an appointment. The service labor costs were a little excessive for the short amount of time to perform the service. More

Communication over the phone was excellent with the services they were providing to my vehicle. They explained in detail the process of what was needed during inspection. services they were providing to my vehicle. They explained in detail the process of what was needed during inspection. More

Not good , vehicle was damaged on the way to the dealer , by dealer , no call from service adviser , or management, 3 days ago still no call to me and still no car , so this email may have not come at a good by dealer , no call from service adviser , or management, 3 days ago still no call to me and still no car , so this email may have not come at a good time More

Service has always been good with Lexus of Pembroke Pines John is excellent as my service manager. I can recommend this dealership for service without hesitation. John is excellent as my service manager. I can recommend this dealership for service without hesitation. More

Excellent service with fair turnaround time. Would definitely recommend this dealer to others. Jose Amaro was very professional and provided great communication skills. Very happy with the service. definitely recommend this dealer to others. Jose Amaro was very professional and provided great communication skills. Very happy with the service. More

I live in Broward and drive to Pines because of the experience from service. From the time I arrive at check-in, car being serviced to completion nice waiting area. I like car wash. Details about ser experience from service. From the time I arrive at check-in, car being serviced to completion nice waiting area. I like car wash. Details about service. More

Special Thanks to Jose Amaro Representative for his expertise and support to customers and excellent service, with knowledge and professionalism always. he's one of the guys you Lexus of Pembroke Pine expertise and support to customers and excellent service, with knowledge and professionalism always. he's one of the guys you Lexus of Pembroke Pines would never let go of. More

Bad quality work, they didn’t clean my car in the inside or outside when it’s included but customer service is good they treated me well or outside when it’s included but customer service is good they treated me well More

Jose Amaro in service is always prompt and helpful to get the service done. He stays in touch and professional. Same goes at service drop off and Loaner staff. the service done. He stays in touch and professional. Same goes at service drop off and Loaner staff. More

Great customer service like always. Isidro is awesome and very helpful. Would highly recommend Lexus to others very satisfied with the service they provided us. very helpful. Would highly recommend Lexus to others very satisfied with the service they provided us. More